BettyJo has a very professional way of dealing with customers. She worked me in even though I did not have an appointmen. I am very satisfied with the way She treated me.
9/14/2023
Simone E. VERIFIED CUSTOMER
This was a re-do of service that did not solve the problem the first time. But Darlings did not charge me for labor so I am satisfied that they did the best they could.
9/14/2023
Tom M. VERIFIED CUSTOMER
Jacky was a pleasure to work with.
9/14/2023
Kay D. VERIFIED CUSTOMER
Jacky and the Darlings team took care of me and the service of my vehicle with prompt and professional skills.
9/13/2023
George A. VERIFIED CUSTOMER
The only thing was when I left I wasn't given a copy of the estimate for repairs to my car, like I was told would happen. Other than that, an overall good experience.
9/13/2023
Vicki O. VERIFIED CUSTOMER
Scott was very nice and very professional
Thank You
9/13/2023
Amy L. VERIFIED CUSTOMER
When I scheduled service I told scheduler I had avibration on hiway that felt like a tire balance issue. I asked to get tires balanced when they were being rotated.
When I arrived I was told that there would not be time to balance today. Now I have to coordinate another service appointment to do something that should have been done as I originally scheduled.
9/13/2023
Brian M. VERIFIED CUSTOMER
Was quick to check out the truck and we didn’t have an appointment- but was leaving shortly on vacation with it - thank you
9/13/2023
Darlings Bangor. VERIFIED CUSTOMER
Excellent service
9/13/2023
The Dental. VERIFIED CUSTOMER
Warranty repair on mirror motor. Conner can out and told me that the technician could not duplicate. I went to my 2022 F250 and duplicated the problem for Conner. He told me the computers were down and the problem could not be fixed. Conner told me that Darlings would fix it next time! I was not offered a return appointment, basically shown the door!
9/12/2023
Todd M. VERIFIED CUSTOMER
Very timely and professional service.
9/12/2023
Bill B. VERIFIED CUSTOMER
Very friendly
9/12/2023
Anne K. VERIFIED CUSTOMER
Everything that needed attentive was repaired perfectly and for less than I had budgeted. Ryan and his team were fantastic. Well done!
9/12/2023
Linda A. VERIFIED CUSTOMER
We waited 3 and a half hours .we should of been told the wait ahead so we could of made drop off arrangments
9/11/2023
Heather M. VERIFIED CUSTOMER
Ryan was very attentive and did a great job!!
9/9/2023
Vincent M. VERIFIED CUSTOMER
My truck is pulling to the left when driving. I'll be coming back Monday.
9/9/2023
Michael F. VERIFIED CUSTOMER
Jacky was through a d professional..
9/9/2023
Gage T. VERIFIED CUSTOMER
Jacky is awesome
9/9/2023
Jonathan G. VERIFIED CUSTOMER
Lack of communication. I brought the car in on Wednesday got a call right off. Fantastic. They had my work number but proceeded to call my wife who knew nothing. I had to get a hold of Andrea who was fantastic to have someone call me. Got the call the next morning. It's almost like the whole conversation about warranty issues was forgot because she started telling me pricing. I reminded of the warranty. 7 hours later I get a call car won't be done till Friday but everything was covered. Great. Never heard another thing. Called 3 times Friday was on hold for over 15 minutes. Finally had to send a message for someone to call me to tell me my car was done Friday at 345. I dropped off Tuesday. Anyway. Netty jo was very nice and apologized a lot. Sadly would have to apologize if you just kept me informed. Normally I don't complain as I am in service and have had bad days..still upset my muffler wasn't covered under warranty pretty sure exhaust was said a long with bearings and everything when but brakes and oil changes. fiance guy sold me on extra warranty...but I'm going to weld it and move on. Now that warranty is done I will probably not be back. Probably won't by a ford next time.
9/9/2023
Douglas S. VERIFIED CUSTOMER
Cooper is always a pleasure to work with. He is professional, courteous and.knowledgeable. He will take the time to explain the repair job and available options