Jeffery communicated very well. I told him I was on a bit of a time crunch, and was able to get me out by when I needed. Much appreciated. Also had a good conversation with Adam in sales.
8/21/2023
Lizabeth S. VERIFIED CUSTOMER
Jacky is the very best!! When I told him I needed my car back asap to drive to Tennessee for my son’s wedding, he squeezed us in for service to replace a water pump. Cannot say how much I appreciate his great service and, even more importantly, his kindness. Lizabeth S
8/20/2023
Michael C. VERIFIED CUSTOMER
No issues
8/19/2023
Janet C. VERIFIED CUSTOMER
Fast Buick and thorough
8/19/2023
Ronald D. VERIFIED CUSTOMER
Job well done.
8/19/2023
Heather C. VERIFIED CUSTOMER
Jeff went home early, so I was told. I had to call to see if my truck was done????
8/19/2023
Simone E. VERIFIED CUSTOMER
Thank you, Cody!
8/19/2023
Sharon B. VERIFIED CUSTOMER
They do a great job. I am handicapped and they always help with my walker and put down the ramp for me to get inside the lounge. A great bunch of people work there.
8/18/2023
Renee T. VERIFIED CUSTOMER
I appreciate Cooper's attentiveness to my service needs as I attempt to break a record for the most miles ever put on an Explorer
8/18/2023
R Kent. VERIFIED CUSTOMER
Oil change but did not fill to full level. At least 1/2 quart short.
8/18/2023
David R. VERIFIED CUSTOMER
David was on top of everything, he confirmed everything I needed done as I checked in. Everything was completed promptly and without issue.
Very satisfied
Thanks again.
8/17/2023
Christine R. VERIFIED CUSTOMER
Very polite, waiting area clean and comfortable
8/17/2023
Kasey D. VERIFIED CUSTOMER
Jeffrey always takes good care of me. It’s wonderful that he remembers his customers.
8/17/2023
Autumn H. VERIFIED CUSTOMER
Cooper is the best! Got me right in for servicing and saved my car from LITERALLY blowing up. Couldn’t be more thankful!!
8/17/2023
Christopher P. VERIFIED CUSTOMER
Cooper did a good job, no complaints with the communication he facilitated. Your service of my vehicle had some challenges along the way and it took longer than planned. I was offered a loaner that declined and I'm not complaining about the delay. After signing the paperwork and receiving my car I was surprised after how much I was apologized to and appreciated for not being upset with the delay that it hadn't been washed or vacuumed. It's not that I expected it to be done but I thought it was a missed opportunity. What I was disappointed with was the fingerprints all over all my door windows that were clearly from the service performed. That was unexpected and I thought worth mentioning here.
8/17/2023
Gary C. VERIFIED CUSTOMER
Your team has gone above and beyond my expectations.
They have bent over backwards to resolve our issue.
It’s a little premature to say eureka you’ve done it.
But I am hoping that they have figured it out.
I feel that Ford is putting too much technology in one little package.
As great as it sounds to have everything at our fingertips, I feel there is too much to look at and adjust while trying to drive safely down the road without killing my self or someone else.
Many states are hands free, but many of the manufacturers are making it unsafe. This is my personal observation, but I am not of the computer generation.
8/17/2023
Leeanna R. VERIFIED CUSTOMER
Communication is important. I have found that William has been very helpful and offers us as much information as possible.
Robert and Leeanna R
8/17/2023
Pat B. VERIFIED CUSTOMER
The service I received today was miraculous. Thank you.