I was very happy with the service cooper page provided me and how accommodating he was to my time and the quality of service.
4/1/2023
Ryan &. VERIFIED CUSTOMER
Cody was a very nice and pleasant person to deal with. I was happy to receive quality service. Ryan
4/1/2023
Cherie C. VERIFIED CUSTOMER
I had a difficult time choosing whether to answer yes or no for that question. Overall, yes, I was very satisfied with the service at the end of the day, but it wasn’t without a hiccup along the way. When I confirmed my appointment I was told to leave my key in the drop box (if dropping off before hours, which I did) and my car would be tended to. My appointment was scheduled for 0830. When I hadn’t heard from anyone by 4pm I called in and was directed to speak with Jacky. Apparently my keys had gone unnoticed and my service had not been completed. Jacky assured me that he could get my vehicle in right then and have it ready within the hour. I greatly appreciate the exceptional customer service that Jacky showed. It wouldn’t have been the end of the world if I had to return on a different day, but was glad I didn’t have to. I’m not sure where things fell through the cracks, and it very well could have been partially my fault. If there was an additional step I needed to take when dropping off my vehicle before hours it would be helpful to have that direction beforehand. Again, overall I have been very happy with my Darlings experience. Thank you.
4/1/2023
Alta G. VERIFIED CUSTOMER
Always pleased with my service experience.
4/1/2023
Kathy H. VERIFIED CUSTOMER
I was very satisfide with the service on the 2021 Volkswagon Tiguan and Jacky was very pleasant to deal with. Thank you all for your kindness and professionalism. Sincerely Kathy H
4/1/2023
Ruthanne A. VERIFIED CUSTOMER
Excellent service as always. Fixed my vehicle problem and explained exactly what and how it was fixed. Amazing technicians that value my VW as much as I do.
4/1/2023
Jerrod W. VERIFIED CUSTOMER
Joe is great, keeps me updated during service appointments. Good selection of snacks In waiting room too.
( have gt350’s and Audi s series for test drives)
4/1/2023
Luke S. VERIFIED CUSTOMER
Had a great experience with this group. Thank you for the great service.
4/1/2023
Margaret M. VERIFIED CUSTOMER
Super efficient, friendly, comfortable and clean waiting room
4/1/2023
Thomas A. VERIFIED CUSTOMER
Very speedy today. Thanks.
3/31/2023
Kiersten D. VERIFIED CUSTOMER
Super nice guy.
3/31/2023
Caleb O. VERIFIED CUSTOMER
Joe always conducts himself in a professional manner. You can always be sure of the service provided by him and his team. Excellent communication through the entire process start to finish. I’d trust him with any of my vehicles any day!
3/31/2023
Richard M. VERIFIED CUSTOMER
The Best Auto Service experience I've had. The other Dealerships in Bangor never treated me this well.
Thank You,
Richard M
3/31/2023
Catherine T. VERIFIED CUSTOMER
Awesome job! Thanks
3/31/2023
Gregory L. VERIFIED CUSTOMER
Good work Cody, thanks!
3/31/2023
Scott F. VERIFIED CUSTOMER
you folks were AWESOME
3/31/2023
Thomas W. VERIFIED CUSTOMER
I have 100% confidence in Jacky. He is on top of my maintenance needs and provides sound advice, and he is exceptionally alert to potential issues that I need to address. In my opinion, Jacky is the best service representative that I have dealt with. As I’m 80, that’s saying a lot.