William has been handling my difficult car situation with patience and kindness.
3/18/2023
Galen D. VERIFIED CUSTOMER
Great job
3/18/2023
Donald L. VERIFIED CUSTOMER
The service department was awesome
3/18/2023
Colby T. VERIFIED CUSTOMER
I felt that Dustin could have updated me more frequently on the status of my truck. I had to call multiple times to get an update. It made it difficult to plan pickup and how long I'd need a rental.
3/18/2023
Dianna W. VERIFIED CUSTOMER
I was pleased with Jacky’s thoroughness with the vehicle diagnosis and expediency in ordering necessary parts. He also made sure I was scheduled for courtesy van rides.
3/18/2023
Pamela C. VERIFIED CUSTOMER
WILL DO---THANK YOU FOR THE QUICK SERVICE
3/18/2023
Robert A. VERIFIED CUSTOMER
Best service department experience I've ever had. Many thanks. God bless.
3/17/2023
Glenn B. VERIFIED CUSTOMER
Very efficient. Respectful of my time
3/17/2023
Sandra W. VERIFIED CUSTOMER
A+ service as always. Jackie is amazing. They go above and beyond. Taking pics if needed to show u what they found. Not just doing it without showing u. I love Darlings and the employees.
3/17/2023
Peter M. VERIFIED CUSTOMER
The Team at Darlings was excellent on Friday. Thank you! William was outstanding! He went out of his way to provide excellent service! Job well done Sir!!
3/17/2023
Lori P. VERIFIED CUSTOMER
Cody Romano was great. He was polite, informative, respectful…
Darling Ford charges are another story!! They are taking the customers for a ride by ripping people off!! I have purchased SEVERAL vehicles from Darling’s and always kept going back, even for services on my vehicles. I understand inflation, but compared to other garages in the area, Darling’s Ford prices are unfathomable. The pricing at Darlings Ford needs to be revisited and lowered for customers to afford.
3/17/2023
Heather D. VERIFIED CUSTOMER
He was awesome!
3/17/2023
Sidney M. VERIFIED CUSTOMER
Jeffrey Schencks fit us right in without an appointment for a complementary inspection sticker on our 2022 Ford Edge . His customer service is Top notch. I’d give him 5 stars. He’s probably due for a raise because good help really is hard to find ! Thanks again Jeffery!
3/17/2023
Benjamin U. VERIFIED CUSTOMER
Great job
Very professional
3/17/2023
Joyce S. VERIFIED CUSTOMER
Thanks great job ??
3/17/2023
Wayne A. VERIFIED CUSTOMER
We were disappointed that the Service Rep did not contact our extended warranty insurance for coverage on our behalf after he was specifically asked to do so.
Finally he did so after being asked a third time. Overall we were satisfied. Also, we had asked for an oil change to be performed and that did not get done.
3/17/2023
Laura N. VERIFIED CUSTOMER
The scheduler made an error which required me to schedule another service visit, which is inconvenient since I live over an hour away. On another matter, the technician forgot to reset the oil change warning message so I had to call and have someone talk me through doing it myself. Mistakes happen, so it's not a big deal--no need to contact me; I'm just providing the feedback you asked for. I do want to commend Joe for making sure I got at least part of my service yesterday and Cody for being helpful on the phone fixing the error message. Everyone I encountered was pleasant and hospitable.
3/17/2023
Alyssa S. VERIFIED CUSTOMER
Jeffery was extremely helpful and polite! He made my first experience with the Service Dept great! Service time was quick. I will be back again the next time I need service!
3/17/2023
Ronald R. VERIFIED CUSTOMER
The service was done quickly and Jeff was very courteous