I am not interested in being contacted. I was a bit bothered that the service tech continued repeating I needed to complete a brake flush after I informed him that I payed to have that service completed during my previous visit. I didn’t appreciate that upon receipt of my vehicle, a maintenance reminder sticker was not placed on my windshield. At this time, I have to figure out when my next service is due. I attempted to check using the system in my vehicle but I don’t see any reminders programmed.
5/6/2021
Bryan F. VERIFIED CUSTOMER
John Yarber is very professional and committed to providing his clients with the highest quality service.
5/6/2021
Michael P. VERIFIED CUSTOMER
Another top notch service. Everytime I've brought my vehicle in John had always taken good care of me.
5/6/2021
Deborah B. VERIFIED CUSTOMER
Service person kept our wheel lock key. We have tried to get ahold of Arcee 3 times. No response . Just trying to get thru to leave him a message took 12 min. And 20 min to just get to an operator.
5/5/2021
Hilberto C. VERIFIED CUSTOMER
John did great great customer service very satisfied
5/5/2021
Gloria J. VERIFIED CUSTOMER
I was completely satisfied with the service I received today thank you
5/4/2021
Yanxi P. VERIFIED CUSTOMER
Was promised for 2 times free oil change when I signed the lease. However, the free service wasn’t inputted on the system. I had to demand for the service.
5/4/2021
Timothy T. VERIFIED CUSTOMER
Outstanding customer service.
5/4/2021
Lubia C. VERIFIED CUSTOMER
Everyone there is great and I actually just traded my car for a new Infiniti Q50
Which I will bring to u for service
Thank u ????
5/3/2021
Marcus F. VERIFIED CUSTOMER
Always excellent customer service
5/2/2021
Davis Y. VERIFIED CUSTOMER
Ramiro was a great advisor. He took care of my car and offered me a Lyft ride to the mall and back. Everything was taken care of through warranty. Looks like I won't be going to any other dealer for service work. Thanks guys!
5/2/2021
Cynthia Mae. VERIFIED CUSTOMER
Arcee takes very good care of me and my vehicle. Will miss the service I get from him and your establishment.
Moving out of state. Thank you.
5/1/2021
Sandra W. VERIFIED CUSTOMER
I have been going to John Yarber for 4 years now and he is the best service rep I have ever met! He welcome you, he is very straight and to the point. John is there to help the customers! I enjoy seeing him and doing business with him. Great Man!
5/1/2021
Johnny H. VERIFIED CUSTOMER
John Yarber, has to the the best service representative I have ever dealt with! His level of personal service, knowledge and being able to get my car back to me in a timely matter is amazing! Thank you John for taking care of me and my truck. Wouldn’t let any other dealership touch my vehicle unless it is John and his team at Cerritos Infinity
5/1/2021
Rodrigo L. VERIFIED CUSTOMER
Thanks. Edwen. For your service And attention am so Happy Thank again
5/1/2021
Blanca M. VERIFIED CUSTOMER
He did an excellent job at communicating with me and being patient when I asked lots of questions
5/1/2021
Barbara A. VERIFIED CUSTOMER
The services that I requested was done in a timely manner.
4/30/2021
Timolyn D. VERIFIED CUSTOMER
My airbag light is still on
4/30/2021
Nelly G. VERIFIED CUSTOMER
Muy bien
4/29/2021
Eliseo R. VERIFIED CUSTOMER
Did a follow up with Cerritos Infiniti on my tire balancing, Arcee was great as always . Thank you Cerritos Team for being attentive.
Eli Rodriguez