The service went well l had an oil change but the car wash was a disaster smears on my window water stains to damage my car paint and it took longer than 20 minutes l am definitely going to make a complaint .
4/2/2021
Jeanette J. VERIFIED CUSTOMER
Arcee was great. Wonderful customer service!
4/2/2021
Candace S. VERIFIED CUSTOMER
Great job
4/2/2021
Scott N. VERIFIED CUSTOMER
My wife and I always ask for John Yarber because he has always given us excellent treatment.
4/1/2021
Jeanette I. VERIFIED CUSTOMER
Edwin our Service Rep. always does such a great job. Very courteous and keeps us well informed.
4/1/2021
Rebecca B. VERIFIED CUSTOMER
AMAZING SERVICE FROM EDWIN AS ALWAYS ! THANK YOU CERRITOS INFINITI !
4/1/2021
Milda P. VERIFIED CUSTOMER
The tires were not rotated nor checked. If the job was done correctly, I would not be stranded with a flat tire after the service. And even though, I called back, no one even bothered to call me back. I replaced flat tire w a nail in it (you definitely can see the nail when you rotate tires) with a new one. I need you to reset electrinics to remove "flat tire" notice on my screen. Please schedule me in
Milda
4/1/2021
Joseph M. VERIFIED CUSTOMER
Arcee is great to work with. Thanks.
4/1/2021
Angel L. VERIFIED CUSTOMER
Arcee is very professional, he takes time to explain what needs to be done with the vehicle.
3/31/2021
Tara Y. VERIFIED CUSTOMER
Ok
3/31/2021
Daisy D. VERIFIED CUSTOMER
Ramiro was excellent, updated me every day and made it super easy
3/31/2021
Carolyn B. VERIFIED CUSTOMER
John yarber,gave excellent service as always .I am very satisfied with the outcome.
3/30/2021
Allan M. VERIFIED CUSTOMER
Thanks for the great service. The experience would have been better if the customer waiting area was better designed and more comfortable.
3/30/2021
Karen B. VERIFIED CUSTOMER
John is the MAN!!!! He always does his best to satisfy his clients.
3/30/2021
Joel G. VERIFIED CUSTOMER
Very good customer service by Arcee Cabacungan
3/30/2021
Lucila S. VERIFIED CUSTOMER
Excellent customer service.
3/30/2021
Juanita R. VERIFIED CUSTOMER
John provided excellent customer service as usual.
He makes sure the customer is very satisfied.
He deserves an award!
3/29/2021
Aiyana R. VERIFIED CUSTOMER
I had the worst experience with service that I have ever had. I spoke with the manager and explained how inappropriate the service rep was - the tow truck broke my shift gear button and to do I haven’t received a replacement the service department services my car 4 times without fixing the problem that I came in for and after keeping my car for 3 days didn’t fill the tank - until we left on a empty tank and had to return
3/29/2021
Silvia C. VERIFIED CUSTOMER
Great attitude and explained in detail what I needed to have done with my car.