John was awesome. He is very helpful and did everything. He explained all the issues and recommended the necessary services. However, my cold tire pressure was low (31 rear tires). My car wash was not good and I would give it a D.
3/28/2021
Jia /. VERIFIED CUSTOMER
Nice and professional. All good.
3/28/2021
Larry B. VERIFIED CUSTOMER
Thank you!
3/27/2021
Victor M. VERIFIED CUSTOMER
Excellent service
3/27/2021
Edith C. VERIFIED CUSTOMER
Great service by Edwin. I will be back because of him. Listened to the concerns and did not dismiss them immediately
3/27/2021
Erick L. VERIFIED CUSTOMER
Honestly it was ok but the part that killed the whole joy was that my right fog light shut down . I seen it not working when they gave my car back . It was working we on the am and the night before so I don’t know what happened or what they moved . Also the Mecanic who worked on it was not carefull enough and he dirty my car interior w his dirtty hands after working on it . I realized both things 30 min after leaving the dealer .
3/27/2021
Jaime M. VERIFIED CUSTOMER
Once again great service by Arcee
3/27/2021
Gloria K. VERIFIED CUSTOMER
Excellent
3/27/2021
Enrique G. VERIFIED CUSTOMER
Very professional and kind! I had my service done quickly and affordably, definitely going back. John Yarber was such a great help and made the experience worthwhile. Very glad he attended my car.
3/26/2021
Kathy S. VERIFIED CUSTOMER
Very efficient
Trust you guys!
3/26/2021
Najla Q. VERIFIED CUSTOMER
Edwin is the best, he always takes the best care of me and my car. He knows I have a little one and is always super considerate of that and helpful.
3/26/2021
Valerie C. VERIFIED CUSTOMER
The “service” was fine.
It would be nice to have some seating (table, bench, umbrella) “outside”. Especially now during Covid, so that customers can wait outside in the fresh air and sunshine. Like you had at the old location.
3/26/2021
David C. VERIFIED CUSTOMER
John is a credit to your organization and the Infiniti brand. He should be considered for a position with higher responsibilities. He spoke very highly of the quality and trustworthiness of the Infiniti brand. Also, a great positive attitude
Dave
3/26/2021
Michael R. VERIFIED CUSTOMER
Great costumer service and was nice and honest and respectful.
3/26/2021
**** Q. VERIFIED CUSTOMER
John was awesome. My only complaints is that the email sent for my appointment had the wrong location. I didn’t realize the location had moved since I got the car. Then when went into email to click in the address it sent me to another dealership that wasn’t you guys. Now I’m aware but might be a good idea to fix that in the emails you send out.
3/26/2021
Rair J. VERIFIED CUSTOMER
Good customer service
3/26/2021
Kerry O. VERIFIED CUSTOMER
They put a sticker in the window saying my next oil change would be at 42,000 plus miles and I am already at 113,00. Put a new drive belt on my car that my mechanic didn’t think really needed to be replaced yet. It was not that worn. Felt like they upselled me.
3/25/2021
Theresa S. VERIFIED CUSTOMER
Great service! Thank you
3/25/2021
Larry K. VERIFIED CUSTOMER
Isaac has been taking care of my cars for fourteen years. He’s the reason I keep coming back