I can’t say thank you enough for the wonderful service I have received from this dealership. Arcee was amazing, patient and informative with my entire service process. I was glad to run into my very first Infiniti service advisor Isaac who introduced me to top grade quality service, and is a huge reason why I continued purchasing Infiniti vehicles since 2006. I will continue to be an Infiniti customer as long as I continue to receive excellent service.
2/28/2021
Latonya B. VERIFIED CUSTOMER
Courteous
2/27/2021
Anita R. VERIFIED CUSTOMER
Edwin was great.
2/27/2021
Rudy L. VERIFIED CUSTOMER
Edwin did a phenomenal job from the gecko, will highly recommended him to my Infiniti buddies of mine.
2/27/2021
Juan C. VERIFIED CUSTOMER
John was really helpful. Did a great job taking care of me. Thank you.
2/27/2021
Norma B. VERIFIED CUSTOMER
Excellent service! Thank you Arcee!
2/26/2021
Dennis N. VERIFIED CUSTOMER
Hans was terrific with his follow thru and touch’s base with updates. He kept me in the loop from start to finish
2/26/2021
Debra M. VERIFIED CUSTOMER
I REALLY FELT WELCOME AND SATISFIED WITH THEIR PERFORMANCE AND CUSTOMER SERVICE EXCELLENT NICE EXPERIENCE I REALLY ENJOYED HANS
2/26/2021
Lord G. VERIFIED CUSTOMER
John was a awesome adviser. Always updating me and explained the final paperwork.
2/26/2021
Dave D. VERIFIED CUSTOMER
You really dont want me to. But I know it was not the poor service guys fault Arce and sorry about that. On of the parts was not in stock after I asked to make sure they were. And when replacing front bumper after replacing head light looks like front clip scratched clear coat up I think it can be rubbed out but if not I will be coming to see you guys for repair. Scratched in circular patterns like they were having trouble getting place.
2/26/2021
Juan M. VERIFIED CUSTOMER
The service was excellent. Thank you for your great employees for providing great customer service.
2/26/2021
Brittney M. VERIFIED CUSTOMER
John is GREAT
2/26/2021
Perla A. VERIFIED CUSTOMER
Great customer service!
2/26/2021
Gan L. VERIFIED CUSTOMER
He was very informative and let me know what needs to be done and with pricing. I appreciate his honesty
2/25/2021
Rebecca B. VERIFIED CUSTOMER
Edward was amazing! He took the time to not just explain the recommended service but he went into depth to explain why it’s important each reccomemded service was important! I’ll definitely be back soon for these services ! Thank you Edward at Cerritos Infiniti !