Very nice and communicated all details in regards to my vehicle. Great customer service
1/26/2021
Candyce S. VERIFIED CUSTOMER
Arcee was pleasant and welcoming. Every service person I have worked with have been this way. Arcee met met at my car, greeted me by name based on my appointment data snd explained what he was going to do. He offered multiple options for my wait and I chose to stay in the lounge. Arcee gave me updates and advice on ways to improve my car’s performance. My service was completed and my car was washed and sanitized. The diagnostic evaluation indicated some cleaning of idk and a new battery. My cars feels great!! I am very satisfied!
1/26/2021
Lequincy S. VERIFIED CUSTOMER
Thank you, for the wonderful service!
1/26/2021
Latrice M. VERIFIED CUSTOMER
Hello,
Arcee was awesome. He provided exceptional service and provided additional information on things I should consider for my vehicle.
Thank you.
1/26/2021
Erwin A. VERIFIED CUSTOMER
IT was well done ????
1/24/2021
Patricia K. VERIFIED CUSTOMER
Our service agent Erwin was so helpful and patient. I would recommend him to anyone who goes gets their car serviced at Infiniti.
1/24/2021
Lisette G. VERIFIED CUSTOMER
Very professional, I always have a great experience and trust the service department to maintain my vehicle running in excellent condition. Thank you service department team! I appreciate you all!
1/24/2021
Harjeet S. VERIFIED CUSTOMER
Everything was wonderful ????
1/24/2021
Richard R. VERIFIED CUSTOMER
The customer service person who worked on my car was great. Given him a raise.
1/23/2021
Malek A. VERIFIED CUSTOMER
I am not very happy with the service because first of all the mirror on the right hand side that I attached was broken and also the shield underneath the vehicle was not put back and it was loose flying in the wind coming back and grinding on the road also the tab that secures the headlight connector was broken and was left on top of the engine once I open the hood at Midway because of the grinding nose! Malek A
1/23/2021
Marvin M. VERIFIED CUSTOMER
Very good job
1/23/2021
Tammie W. VERIFIED CUSTOMER
He did a good job
1/22/2021
Timothy T. VERIFIED CUSTOMER
Great customer service
1/22/2021
Tawnisha R. VERIFIED CUSTOMER
He had a great since of humor and went beyond his call of duty to make sure I was satisfied.
1/22/2021
Barry B. VERIFIED CUSTOMER
Great customer service!
1/22/2021
Peter B. VERIFIED CUSTOMER
1. Arcee was able to answer a question about a problem I had regarding the rear seat access. That was actually an operations problem.
2. Arcee took the time to answer and discuss some technology questions and also informed me about upcoming developments for me to consider as a possible future vehicle purchase.
3. I am fortunate to have him as my service advisor as he knows the Infiniti vehicles technology very well (even other manufactureres). He is responsive and informative. He gives me confidence in the dealership and Infiniti (first time leasor/purchaser of this brand. He represents
the dealership and brand very well.
1/22/2021
Elizabeth F. VERIFIED CUSTOMER
Yes, Service was excellent
1/22/2021
Corey M. VERIFIED CUSTOMER
Very satisfied. He explain everything to me In details , and kept me informed with updates on my car. Very patient considering the fact I came 15 mins after closing to pick up my car.