Absolutely outstanding!! Additionally, he showed great respect for my COVID-19 precaution concerns!
11/21/2020
Dannyal V. VERIFIED CUSTOMER
Very nice
11/20/2020
Rodrigo L. VERIFIED CUSTOMER
Very good service thank you
11/20/2020
Richard C. VERIFIED CUSTOMER
Arcee provided excellent customer service and a thorough explanation of the service provided.
11/20/2020
Carmen R. VERIFIED CUSTOMER
Exceptional service
11/20/2020
Chih Min. VERIFIED CUSTOMER
Repair cost is too high and the part was discontinued.
11/19/2020
Diana `. VERIFIED CUSTOMER
No car loaners available, I was dropped off at Budget to pick up a rental and waited 2 hrs before I canceled everything. I had to walk back to Cerritos infinity because I wasn't able to get a hold of the person who was helping me with services. I'm very disappointed in their customer service. I also added the smart push start feature to my vehicle and the servjce tech didn't bother on counseling me on how to utilize this new feature on my new smart key.
I think for being a high end car they should accommodate customers like me with car loaners and also take the time to explain exactly was done to my vehicle. I missed a very important appt due to the lack of a car loaner.
Thank you.
Diana
Thank you
11/19/2020
Rick P. VERIFIED CUSTOMER
John has always been the best with service.. communication.. and honesty.. I always try to book my appointment with him...
Thank u John and Infiniti
I also wanted u to say hello to Vicky Reeves... I went to High School with her...
Thx
11/19/2020
Robena S. VERIFIED CUSTOMER
Knowledgeable, understanding, his mannerism I love specially when he open up the doors for woman. He has a passion for his job and take pride in it. He is the only servicemen I’ve deal with. Thank you Isaac for the special touch you give my car.
11/19/2020
Cynthia P. VERIFIED CUSTOMER
Awesome
11/19/2020
Greta J. VERIFIED CUSTOMER
Edwin is easy to talk to. He explains everything well. I find him honest and reliable.
11/18/2020
Dolorese D. VERIFIED CUSTOMER
Prompt and efficient service received.
11/17/2020
Hilberto C. VERIFIED CUSTOMER
Great customer service friendly great job done on the car
11/16/2020
Eduardo R. VERIFIED CUSTOMER
Recommend service advisor
11/15/2020
Brenda C. VERIFIED CUSTOMER
Excellent service. No complaints
11/15/2020
Armando D. VERIFIED CUSTOMER
You guy's are definitely tthe best infinity dealer around, thank so much to our service advisor he was great
11/15/2020
Regina B. VERIFIED CUSTOMER
John was very helpful he really care about the customer explained everything that was wrong..I will be bringing my car back when ever it need service again
11/15/2020
Jonathan E. VERIFIED CUSTOMER
The entire team of service is outstanding
11/15/2020
Jackie T. VERIFIED CUSTOMER
Friendly, helpful, amazing service
11/15/2020
Alan J. VERIFIED CUSTOMER
Great ???????? service I will be coming back again