outstanding service and follow up by arcee, 5 star service
11/15/2020
David V. VERIFIED CUSTOMER
I want to thank Edwin for everything. I had taken my car to a “nissan/Infiniti” mechanic to repair my tpms and my ac, and my vehicle had been there for 3 days, and the work wasn’t done, they just turned off my warning light.
I made the appointment the same day, I don’t remember the young lady’s name but she scheduled me the same day (THANK YOU) and Edwin just came through with not only fixing the tpms which I only requested (didn’t think I would need the AC since it’s getting cold) but he went ahead and fixed it. I really appreciate him for looking out. Thank you!
11/14/2020
Cecilia M. VERIFIED CUSTOMER
Arcee Cabacungan provided great customer service. Thank you so much.
11/14/2020
Robert U. VERIFIED CUSTOMER
Isaac Diaz has been my service advisor for several years now. He always greets me upon my arrival with a smile. He makes me feel like I am meeting a friend. His estimates are usually spot on and when they are not, he updates me on the status of my vehicle. When my vehicle is done he takes the time to walk me out and go over each item that was performed.
11/14/2020
Cecilia G. VERIFIED CUSTOMER
Very polite staff. Attentive and through.
11/13/2020
Cynthia M. VERIFIED CUSTOMER
Thank you for the wonderful costumer service.
11/13/2020
Sonia P. VERIFIED CUSTOMER
Great service. Great communication
11/13/2020
Anna T. VERIFIED CUSTOMER
General Manager and service staff are fantastic. I have driven an Infiniti for over 15 years. My thanks for making me feel like family.
11/13/2020
Luis F. VERIFIED CUSTOMER
Very pleased with the service received by Edwin, helpful in every way on my concerns and automobile problems
11/13/2020
Karl S. VERIFIED CUSTOMER
John has provided great service for many years.
11/12/2020
Judith R. VERIFIED CUSTOMER
Arcee was extremely helpful, professional, answered all my questions. Went above and beyond and delivered excellent customer service!
11/12/2020
Hilda O. VERIFIED CUSTOMER
John was amazing and very helpful.Thank you
11/12/2020
Lisset S. VERIFIED CUSTOMER
Great service and very professional as well.
11/12/2020
Stephanie W. VERIFIED CUSTOMER
Good morning
Hope all is well. The only words I can come up with is Amazing Arcee. Truly a professional work of art. This COVID-19 has le in a bit of a rutt in loneliness. But Arcee fixed that for me with his gentleman’s kindness. I was coming in for 2 things and listening to his earnest suggestions I went with that. Man today I want to drive my Infinity QX70 around the Nation. I’m not hard to gratify just need the services performance to be of the utmost. After all it’s vehicle and maintenance is of the utmost importance “SAFETY”. I drove for “MTA METRO”.
God blessings
Hallelujah
11/12/2020
Lisa B. VERIFIED CUSTOMER
Up at infinity you will get the Best Service
11/12/2020
Dave V. VERIFIED CUSTOMER
Great job! Excellent service and friendly staff.
11/12/2020
Christopher W. VERIFIED CUSTOMER
Job well done
11/12/2020
Edwin R. VERIFIED CUSTOMER
Amazing service . Second to none
11/11/2020
Ernesto M. VERIFIED CUSTOMER
John is very knowledgeable and helpful I am very pleased with every time I have service.thank you!