It was my first time at Infiniti Cerritos and I must say I was very happy with the professionalism and the wonderful service !
Thanks again
9/22/2020
Lucia P. VERIFIED CUSTOMER
I’m just happy that we got our vehicle back after a month of waiting. Disappointed that after that, there is still things that needed fixing. Been back and forth to the dealership for different Issue of the car. It’s not the employee or people. Very disappointed with Inifiniti Product. New car shouldn’t need fixing. Poor quality!!
9/20/2020
Juan T. VERIFIED CUSTOMER
Great service
9/20/2020
Tommy O. VERIFIED CUSTOMER
I’m a first time buyer and initially there were some frustration after i purchase the vehicle 2-3 weeks ago and kind of regretted purchasing from Infiniti, not to elaborate on the issue but Isaac and the entire service dept definitely made up for it. Turned my negative perception into a positive one! Thanks Isaac!!
9/20/2020
Daniel M. VERIFIED CUSTOMER
Alan was professional, courteous, and communicative. He provided excellent service for me today. Thank you!
9/19/2020
Patricia P. VERIFIED CUSTOMER
He's always nice and friendly and professional. I always ask for him he always takes care of me since my husband passed away in 2014. Excellent service manager.Thank yyou.
9/19/2020
Carrie A. VERIFIED CUSTOMER
Only issue it took a week for an appointment
9/19/2020
Kimaya S. VERIFIED CUSTOMER
Arcee was nothing short of amazing. He was kind, direct, and patient with me. He explained everything thoroughly, and updated me throughout my service, which made my experience that much better. I will forever request him going forward. Tell him thank you again for me!
9/19/2020
Michael N. VERIFIED CUSTOMER
Arcee is the best service advisor
9/19/2020
Max B. VERIFIED CUSTOMER
Absolutely Excellent ????
9/19/2020
Luis F. VERIFIED CUSTOMER
More than expected fron Edwin today, totally satisfied with customer service
9/19/2020
Adelardo R. VERIFIED CUSTOMER
Ok...thanks
9/19/2020
Archie W. VERIFIED CUSTOMER
Edwin was great and it’s a pleasure working with him.
Gratitude for him!!!
9/19/2020
Randolph W. VERIFIED CUSTOMER
None
9/19/2020
Janice R. VERIFIED CUSTOMER
I was in and out in no time! Thanks and I appreciate the free car wash. Great job!
9/19/2020
William C. VERIFIED CUSTOMER
Edwin was amazing. Give him a raise
9/18/2020
Annye Y. VERIFIED CUSTOMER
Ok ill be looking for it! My experience with Arcee was great! Everything went smoothky. I loved how he kept in communication with me during the day.
9/18/2020
Bright O. VERIFIED CUSTOMER
Excellent work done. Professionalism displayed by technician Mr. Edwin Rivas.Also the mechanic that worked on my vehicle did an outstanding job.Will not hesitate to recommend a friend to have their service done here.