I believe the service was over priced compared to other dealers. Also there was a discrepancy between what the service representative told me verbally about work needed and what he wrote on the receipt for my future reference. Although I had an appointment and I was on time, actually early.
it took two and a half hours to do a $381 simple oil change, fluid change, filters and front tire rotation.
9/17/2020
Pierre L. VERIFIED CUSTOMER
White glove services! Unmatched and worth the drive to them.
9/17/2020
Luann C. VERIFIED CUSTOMER
Everything went smoothly.
9/17/2020
Alejandro V. VERIFIED CUSTOMER
John is always super professional, courteous and he made me feel welcomed at the infinity facility. He’s a great guy.
9/17/2020
Ruth P. VERIFIED CUSTOMER
Thank you John you have excellent customer service skills. I'm always happy with the service I receive at Cerritos Infiniti :)
9/17/2020
Dominique L. VERIFIED CUSTOMER
Isaac is the BEST!
9/16/2020
Ethan A. VERIFIED CUSTOMER
I was leave in my car for along time while the service guy attended to others and leave there waiting on him he could have deal with me and get me out of the way he was unprofessional maybe because I was black
9/16/2020
Ernesto M. VERIFIED CUSTOMER
All around satisfied!
9/16/2020
Sandy . VERIFIED CUSTOMER
Keep up the good customer service.
9/15/2020
Tralane C. VERIFIED CUSTOMER
Great job as always I never have any problems
9/15/2020
Jermaine//Lafawn T. VERIFIED CUSTOMER
Arcee was very sweet and I felt comfortable with him which is rare in this covid environment.
9/15/2020
James K. VERIFIED CUSTOMER
Issac was very helpful and professional!
9/15/2020
Juan/Juanita C. VERIFIED CUSTOMER
Great customer service and very clean
9/15/2020
Frederick R. VERIFIED CUSTOMER
John was a great representative! He made me feel welcome right away. He’s a credit to your business. Wish there were 1,000 more like him.
9/14/2020
Jaime O. VERIFIED CUSTOMER
Mr. Diaz was great, he was so cordial and professional. Would come back for maintenance on my vehicle.