Jason was really helpful and friendly! Great customer service will definitely come back to get my car service
6/22/2022
Karl M. VERIFIED CUSTOMER
I was completely satisfied with the service I got
6/22/2022
Belen L. VERIFIED CUSTOMER
Customer service was great! Got me in and out just in time to go back to work. Thank you!
6/22/2022
Sandy C. VERIFIED CUSTOMER
Very prompt and courteous service
6/22/2022
Richard R. VERIFIED CUSTOMER
Great customer service!
I trust my car with Arcee
6/21/2022
Paul E. VERIFIED CUSTOMER
We received great customer service with Jason. He’s kind, patient and friendly. He gives great attention to when giving details about my vehicle with any concerns. He explains details when I pick up my vehicle. Thank you Jason for the great customer service!
6/19/2022
John C. VERIFIED CUSTOMER
Arcee was great! Explain everything to me, got me a discount. Very professional.
6/19/2022
Lisette G. VERIFIED CUSTOMER
I always receive great service and know my vehicle is in great shape by maintaining it at Cerritos Infiniti.
6/19/2022
Rimal C. VERIFIED CUSTOMER
Just curious as to the current value
6/18/2022
Ana C. VERIFIED CUSTOMER
Edwin, yes very professional and very thorough on his explanation other services I’m getting on my car
6/18/2022
Eric E. VERIFIED CUSTOMER
Edwin is LEGENDARY! Extremely prompt service, phenomenal communication and trustworthy service. A few of the many reasons he is the only person I trust with my car :)
6/18/2022
Justin P. VERIFIED CUSTOMER
Jason always provides world class service! Hands down, he is a winner!
6/17/2022
Douglas D. VERIFIED CUSTOMER
Overall great experience. Thank you.
6/17/2022
Luis N. VERIFIED CUSTOMER
Advisor called me and said they were finished with my car and that they were going to give it a wash. I go 15 minutes later, and I ask about my car and he tells me they are still doing the service. Okay whatever, I go back home and I finally get a call that they’re done. I go again, ask the advisor and he said valet will take it out in a minute. 15 minutes go by and my car is no where to be seen, usually im patient but I had to go to work soon. I go and ask the advisor about my car, he pages some workers and no one replies. He looks under his desk and he has my keys and says hes going to take my car out for me. Why did it take him so long? Usually I wouldn’t complain because I understand how busy you guys are but I feel like my advisor was not aware and had poor communication and didn’t even offer an apology.
6/17/2022
Kathy V. VERIFIED CUSTOMER
Continue doing what you’re doing.
6/17/2022
Liliana M. VERIFIED CUSTOMER
Jason was so polite and helpful.
6/17/2022
Slava C. VERIFIED CUSTOMER
Arcee Cabacungan was amazing. He kept me informed throughout the process and accommodated to my needs, including getting me a Lyft to pick up my car once the repairs were complete and even put some gas in the car since it was nearly empty when I dropped it off. He was professional and knowledgeable. I am happy with the service I received.
6/16/2022
Deborah B. VERIFIED CUSTOMER
Jason went above and beyond to help make my service experience a positive one and gave me advice and information about future service needs.
6/16/2022
Marshall B. VERIFIED CUSTOMER
I will b coming back 4 my follow up when my vehicle reaches tome 4 it's next service , again thank you ! ????
6/16/2022
Peter C. VERIFIED CUSTOMER
Arcee took care of us as always and made sure we were kept informed and had our QX80 ready as promised.