Jason was amazing ! He was super communicative and accommodating throughout my service appointment.
5/13/2022
Christian R. VERIFIED CUSTOMER
Great customer service, follow up and communication. Thank you!
5/13/2022
Eric L. VERIFIED CUSTOMER
Coffee cream or creamer but not powder in the waiting room would be nice. Also cold bottled water. Fruit.
Edwin did a fine job.
5/13/2022
January M. VERIFIED CUSTOMER
Fast and friendly service!!! Thanks!!!
5/13/2022
Lotti T. VERIFIED CUSTOMER
I am very pleased with the kind and professional service I always experience with your service dept.
5/13/2022
Jerry F. VERIFIED CUSTOMER
Candace has great customer service
5/12/2022
Lorena G. VERIFIED CUSTOMER
Excellent customer service, Edwin is one of the greatest service advisors out there. Please give him a raise, he sure has earned it.
5/12/2022
John H. VERIFIED CUSTOMER
Edwin is ALWAYS top-notch. His service us unparalleled. He always makes my time there an enjoyable experience.
5/11/2022
Eunice G. VERIFIED CUSTOMER
Thanks John for your awesome customer service! :)
5/11/2022
Brandon G. VERIFIED CUSTOMER
Great Costumer Service, Got Everything Done Before They said they would be! For sure will be me dealership to go to!
5/11/2022
Peter C. VERIFIED CUSTOMER
John went the extra mile, to keeping me informed, and working harder than I've ever seen anyone work to resolve an impossible situation. His insights and knowledge helped me resolve a seemingly unresolvable situation.
Norm Reeves Infiniti, and their customers, are fortunate to have him!!
5/10/2022
James D. VERIFIED CUSTOMER
Edwin was very helpful and took care of all my vehicle needs.
5/10/2022
Jeanette W. VERIFIED CUSTOMER
Excellent customer service skills. Very helpful. Thank you
5/10/2022
Luz O. VERIFIED CUSTOMER
I really appreciate your help Jason!
You took the time to explain the job and what I felt like I was talking to my brother or son.
Thanks for taking customer service to the highest level!
I hope you work at this shop so for a long time so that all the Spanish speaking customers feel at ease talking to you about their vehicle concerns.
Thank You and Glod bless!
Luz
5/10/2022
Quinn G. VERIFIED CUSTOMER
I want to take the time to give my service advisor Arcee a shout out because he help me to get the best services for my Infiniti QX60 Toyota and always taken care of my car. Not only the oil change , did the recall on my vehicle he went extra mile for the cleaning each times. Thank so much to Arcee and the technician that took the time to take care of that for me. I truly value your work and effort to take care of every single concern my concerns! Keep up the good work gents that's what puts infiniti Service Department apart from the others the great and friendly customer service. Thank you so Much!
5/10/2022
Nian J. VERIFIED CUSTOMER
?????Perfect?
5/8/2022
Robert O. VERIFIED CUSTOMER
I scheduled an appointment for a slightly ovee-due oil change (not driving as much during Covid) and asked about brake work at the same time. The scheduler I'd talked with on the phone would only set me up for the oil change. When I checked in, I mention the brake work to Edwin, and he said that the brake work could be finished by noon. The car was ready at 11:50, and the brakes are nw as solid as they were when new, 18 years and 202,000iles ago. A completely satisfying experience.
5/7/2022
Armando V. VERIFIED CUSTOMER
good timely service (;-)) ..
5/7/2022
Ruben C. VERIFIED CUSTOMER
Completely satisfied keep up the great work Candace
5/6/2022
Frank W. VERIFIED CUSTOMER
John Yarber is a great guy and I've never doubt His experience with My car over the years since I first met Him.Thank You very much ????