Edwin, always goes above and beyond and makes sure I have A+ service from beginning to end. He is the only one I trust with my car!
1/12/2022
Carrie P. VERIFIED CUSTOMER
Edwin kept me in the loop about what was going on with my car. I felt like he was taking care of me by getting me a ride home, suggesting to use my car insurance. working with the appraiser, getting the parts needed, and getting me a loaner car. Very pleased with Edwin and the Infinity dealer.
1/12/2022
Rose B. VERIFIED CUSTOMER
Apple car play not working now so I can’t use my car phone or iPhone not able to pair
1/11/2022
Chanelle S. VERIFIED CUSTOMER
Jason Was extremely helpful and kind. He had an answer for all of my concerns which I really appreciate. I felt like a valued customer. I only want Jason to assist me in the future (if possible). Awesome employee!
1/10/2022
Michael G. VERIFIED CUSTOMER
Jason and Candice are very professional and accommodating they are Big Asset for the Company, Thanks! See You Soon for my next Sevice. ????????????????????????
1/9/2022
Bobby P. VERIFIED CUSTOMER
Great job Jason give him a raise
1/9/2022
Jennifer H. VERIFIED CUSTOMER
Edwin is the best!
1/9/2022
Ray M. VERIFIED CUSTOMER
Service assistants very friendly
Car analysis complete
1/9/2022
Ann Marie. VERIFIED CUSTOMER
Excellent customer service.Thank you Jason Bueno.
1/9/2022
Kristina C. VERIFIED CUSTOMER
Jason was knowledgeable and very attentive. I was taking my vehicle somewhere else for servicing but Jason’s excellent customer service makes me want to bring my vehicle back to Infiniti’s service center!!! Job well done Jason!
1/8/2022
Thelma T. VERIFIED CUSTOMER
Candice is awesome one thing you need to know I did not like Cerritos for my auto service years ago I received less than satisfactory service I said I would never return this is my 3rd Infiniti I have been traveling all the way to South Bay when Candice moved so did I so far I am enjoying her and the Service Department has changed she always gives outstanding customer service and she is to be commended not just to me but I observe her with others Five stars ***** for Candice
1/8/2022
Josephine S. VERIFIED CUSTOMER
Edwin really took care of us. We love the Infiniti family in Cerritos!
1/8/2022
David P. VERIFIED CUSTOMER
Edwin always provides great customer service always a pleasure to do business with him
1/8/2022
Eugene N. VERIFIED CUSTOMER
Everything was great not a long wait very detailed inspection and jason explained all steps and review
1/8/2022
Debra B. VERIFIED CUSTOMER
Candice is amazing!! Always helpful!!
1/7/2022
Teresa Z. VERIFIED CUSTOMER
The check engine light came back on today after having the car in service from yesterday. I have to make another appointment and and another trip back into the service department.
1/7/2022
Mechelle N. VERIFIED CUSTOMER
Candace is great, but everyone that I have worked with at Cerritos Infiniti has been stellar. That is why I will purchase another Infiniti next year!
1/6/2022
Leslie T. VERIFIED CUSTOMER
very kind and super helpful! i would love to come to her again
1/6/2022
Katherine C. VERIFIED CUSTOMER
Edwin rescued me from the employee sitting in the middle of the open waiting area coughing with no mask on and provided another waiting area for me that was safer and cleaner. He reported the employee to manager and brought masks. Edwin went above and beyond for me to protect me from the ill unmasked employee