John was great, as always. Service was completed in timely and satisfactory manner. Thanks for arranging Lyft transport for me!
12/29/2021
Robert T. VERIFIED CUSTOMER
Good job by the crew in service.
12/29/2021
Robert R. VERIFIED CUSTOMER
Overall, Edwin was very professional and attentive to my needs. I was just surprised that after waiting a long amount of time to get my car returned to me as it needed to receive the complimentary wash yet my car had mud splashes all over the front and passenger side of the car. Disappointing.
12/29/2021
David L. VERIFIED CUSTOMER
Top service by John
12/29/2021
Regina B. VERIFIED CUSTOMER
Candice was nice
12/29/2021
Michael D. VERIFIED CUSTOMER
Satisfied customer.
12/29/2021
Nichrissha W. VERIFIED CUSTOMER
Mr. Yarber got me in and out. So glad my car is functioning at its full potential.
12/28/2021
Christina M. VERIFIED CUSTOMER
Thank you John for your assistance . I normally ask for Edwin Rivas so when my car died in the middle of the freeway I texted Edwin and he replied right away even if he was actually out due to illness. He kindly referred me to John who was very helpful the whole time.
12/26/2021
Wendy P. VERIFIED CUSTOMER
Wonderful Customer Service
12/26/2021
Bryan B. VERIFIED CUSTOMER
Edwin is great to work with. Professional, courtesy, and service oriented. Very pleased with the overall service experience. Happy Holidays!
12/25/2021
Karen C. VERIFIED CUSTOMER
She was a good helper with everything.
12/24/2021
Amparo F. VERIFIED CUSTOMER
Edwin is great person. I’m very happy with his help Edwin is a wonderful person
Thank you,
Amparo F
12/24/2021
Jerry C. VERIFIED CUSTOMER
The service writer was very helpful and explained everything to me and keep me updated throughout the service call and had my QX50 washed for me. After picking up my Infiniti I noticed and Oder in the car, it smelled like smoke, but not sure. I called Cerritos Infiniti and tried to reach the service manager, but could not get connected through your phone system. The smell in my Infiniti continues and I hate to drive my QX50 because of this lingering smell. A few days later I called and asked for the sales manager. I left a message with the person who answered the phone in the sales department gave my name, phone number and that I had purchased 5 Infiniti’s from this dealership.
12/24/2021
Jonathan J. VERIFIED CUSTOMER
Great service experience!
12/24/2021
Fabian M. VERIFIED CUSTOMER
Great job
12/23/2021
Erica . VERIFIED CUSTOMER
Arcee has been wonderful! He answered all of my questions. And I felt like I could trust his advice. I would call him again for my service needs.
12/23/2021
Not Provided. VERIFIED CUSTOMER
Jason was very professional
12/23/2021
Daniell M. VERIFIED CUSTOMER
Great
12/22/2021
Brian M. VERIFIED CUSTOMER
Jason was polite and very informative on what was going to be done for the service.. Thank you for your service Jason!
12/22/2021
Lashaun L. VERIFIED CUSTOMER
Arcee is very thorough and communicated with me by sending me updates on the status of my vehicle while it was being serviced. He’s the best!