My car wasn’t ready until over a week from the original date. I was told 2-3 days and then I never heard back so I called you guys and was told another 2-3 days. I then called back 3 days later after not hearing back yet again and was told it would be ready by the next week. I receive a call the next week telling me it would be ready the next day by 5. I then waited all day to receive a phone call and I never did so I tried to reach anyone who could help me get it took another 20 minutes just to speak to someone. When I finally got ahold of someone they said my car had been ready but I never heard anything and when they told me it was ready they said I had to come back the next day to pick up my car because they were closing in 20 minutes. When I came to pickup my car all I got was a sorry for waiting we were busy. I get that places get busy but there needs to be communication that it will be delayed before the day I was told it would be ready. I will certainly not be coming back.
12/1/2021
Karmen K. VERIFIED CUSTOMER
Best customer service from edwin
12/1/2021
Anthony H. VERIFIED CUSTOMER
The timeframe was fast customer service was excellent
11/30/2021
Gloria J. VERIFIED CUSTOMER
Everything was professional
11/30/2021
James T. VERIFIED CUSTOMER
good service
11/29/2021
Angel P. VERIFIED CUSTOMER
John Yarber, like always, is the very best. Appreciate how he makes the whole experience hassle free.
11/29/2021
Rebecca S. VERIFIED CUSTOMER
John was very helpful and friendly. He truly cared about getting my car to a safe working condition.
11/29/2021
Joseph J. VERIFIED CUSTOMER
Jason was excellent
11/28/2021
Jewel J. VERIFIED CUSTOMER
Infinity team was very helpful as usual I appreciate all the help that they provide so I will be a returning customer once again thank you so much for all that you do
11/28/2021
Jeffrey A. VERIFIED CUSTOMER
excellent service
11/28/2021
Lenora P. VERIFIED CUSTOMER
John was very helpful, informative. He gave us the whole truth and did not try to oversell us work we did not need. That was much appreciated.
11/28/2021
Carnell C. VERIFIED CUSTOMER
Edwin has great customer service.
11/27/2021
Romina A. VERIFIED CUSTOMER
Great service
11/27/2021
Nancy C. VERIFIED CUSTOMER
Arcee is always willing to help and answer all questions
11/27/2021
Arcelia D. VERIFIED CUSTOMER
Excellent customer service. Edwin was attentive to my car needs
11/27/2021
Ralph D. VERIFIED CUSTOMER
I really appreciated Jason's concern on regarding the service of my car. I felt truly satisfied with the service I received today. I will always look for Jason on my next visit because I trust him completely.
11/27/2021
John B. VERIFIED CUSTOMER
Candice was very helpful. She was easy to deal with and she provided great service.
11/25/2021
Michael L. VERIFIED CUSTOMER
Arcee makes servicing my vehicle something to look forward to. He's become a trusted friend over the years. Thanks again pal!
ML
11/25/2021
Kngoc D. VERIFIED CUSTOMER
Always goes above and beyond to help the customers.
11/25/2021
Gregory G. VERIFIED CUSTOMER
John is a very caring professional. His service is top notch.