I think my experience is a good example of what great service looks like. When I was told that all my breaks needed immediate replacement including rotors/pads I wasn't to happy but by the end of the day my Service Advisor Edwin Rivas truly stepped up and turned a bad start of the day into a great finish!, He went above and beyond by covering some of the cost and went the distance to make sure I was taken care of and for that I am thankful and was a very happy & satisfied customer!
11/18/2021
Daniel S. VERIFIED CUSTOMER
You guys had quick and easy service, every time my car needs something major it gets prioritized and I am out quickly. 10/10 service always recommend to my friends and social media
11/18/2021
David K. VERIFIED CUSTOMER
Time estimate was right on.
11/18/2021
Terrylee A. VERIFIED CUSTOMER
I took my car in for a recall that had to do with the wheels and wheel caps and got it back with the Wheel alignment off and have brought it back twice since and it is still off and hasn’t been the same ever since.
11/17/2021
Kenisha H. VERIFIED CUSTOMER
Professional
11/17/2021
Frederick S. VERIFIED CUSTOMER
GOOD JOB. THANKS
11/16/2021
Harvey M. VERIFIED CUSTOMER
Great service!
11/15/2021
Rashon C. VERIFIED CUSTOMER
Good job. Just a little slow on that day
11/15/2021
Jaime O. VERIFIED CUSTOMER
Candice was very helpful and courteous. She communicated important information about the vehicle.
11/15/2021
Siddhartha K. VERIFIED CUSTOMER
Great service
11/14/2021
Cynthia J. VERIFIED CUSTOMER
Candice was friendly, professional, positive. She listened to my concerns and was patient and understanding. Her explanations and recommendations were clear and concise. Loved working with her! She deserves a raise!
11/14/2021
Steve/Bonni V. VERIFIED CUSTOMER
Great service
11/13/2021
Crystal B. VERIFIED CUSTOMER
Great customer service. Jason Bueno was awesome.
11/13/2021
Eileen A. VERIFIED CUSTOMER
She was absolutely a pleasure, and assisted me, above & beyond my expectation.
11/13/2021
Jose F. VERIFIED CUSTOMER
I'm very satisfied with John's professionalism. He has always been very helpful, I really appreciate it. That is the reason I keep going back
11/13/2021
Elvia G. VERIFIED CUSTOMER
Edwin is the best!!!
11/13/2021
Jun W. VERIFIED CUSTOMER
I love the work done in this service. Thanks!
11/12/2021
Luis V. VERIFIED CUSTOMER
Thanks for everything
11/12/2021
Ruben V. VERIFIED CUSTOMER
Outstanding customer service while I was there. They were great with everything I asked for and made it quick for my short schedule I definitely recommend for all Infiniti owners in the so cal area to get service.
11/12/2021
Eva C. VERIFIED CUSTOMER
This is a follow up comments in my service from yesterday. I went back today to have the side mirror control corrected. Arcee came to see me and made sure the matter was resolved. It was corrected in 10 minutes. Arcee made sure my car was taken in right there and then. I was happy with Arcee’s quick assistance with the said issue resolved.