Edwin was very nice and helpful. I appreciated that he provided me with transportation to and from the dealership while I waited for my car to be serviced. He promptly updated me throughout the afternoon and explained in great detail exactly what was going on with my car. Great service!
1/6/2023
Andrea D. VERIFIED CUSTOMER
Thank you
1/6/2023
Angela R. VERIFIED CUSTOMER
Service rep was wonderful. My problem relates to problems I am having with the car door after the service.
1/6/2023
Carmen R. VERIFIED CUSTOMER
Very satisfied customer
1/6/2023
Robbin/Selassie J. VERIFIED CUSTOMER
Candice was excellent and helped me with everything I needed. I would lone to work with her again.
1/6/2023
Andrew R. VERIFIED CUSTOMER
Edwin always does an exceptional job with assisting me on getting my Q50 serviced.
1/6/2023
Daisy G. VERIFIED CUSTOMER
Edwin gave me excellent customer service.
1/5/2023
Steven B. VERIFIED CUSTOMER
Great service!!!
1/5/2023
Frederick S. VERIFIED CUSTOMER
Thanks Edwin great job.
1/5/2023
Scott B. VERIFIED CUSTOMER
John is awesome. I will always buy Infiniti’s so he can service them. He is so knowledgeable, and honest.
1/4/2023
John D. VERIFIED CUSTOMER
John Yarber was Great my QX80 broke down while driving to our cruise ship for our vacation, I had it towed to Norm Reeves and left a note tell what I thought might be wrong. With my contact info and my bosses due to I would not be able to be reached until that Tuesday. John kept us updated regularly and gave me piece of mind. I live in Las Vegas but if I lived closer you would have a customer for life. Thank you and Thanks John Y.
1/3/2023
Maria G. VERIFIED CUSTOMER
Always love taking my car in for service because I know it will be taken care of well at Cerritos Infiniti. I can’t express how well they explain everything that they are doing to my car and the trains why it needs to get done. I trust my car in the hands of Edwin and your Cerritos team
1/1/2023
Dana J. VERIFIED CUSTOMER
Outstanding service! Candice was great offered me a lyft to and from a nearby friend house at no cost. Kept me informed with my car service to its completion, lastly, my lyft ride was there to pick me up with in five minutes after she notified me that my car was ready for pickup. Thanks again Candice for your superb service.
1/1/2023
Jannette J. VERIFIED CUSTOMER
Service person great.
Just unable to get a real solution to my issue at this time.
1/1/2023
Anita W. VERIFIED CUSTOMER
I was completely satisfied with the service Edwin provided on behalf of Cerritos Infiniti. I look forward to receiving your survey to elaborate further.
1/1/2023
James T. VERIFIED CUSTOMER
Good job
12/31/2022
Daniel Y. VERIFIED CUSTOMER
Arcee was very courteous and straightforward.
12/31/2022
Armando V. VERIFIED CUSTOMER
excellent customer service provided
with a positive attitude. ((:-))…
12/31/2022
Gail C. VERIFIED CUSTOMER
Arcee was very thorough in providing service information and pricing for my next service visit.
12/30/2022
Piseth K. VERIFIED CUSTOMER
Great service. Advisor was very knowledgeable, professional and friendly.