Mr Rivas took very good care of me by allowing me the chance to choose which items I wanted serviced and listening to my request.
The work I had done was a noticed improvement once on the road so I also give the service tech high marks
10/3/2021
Rolando M. VERIFIED CUSTOMER
Good service
10/3/2021
Danielle D. VERIFIED CUSTOMER
Vanessa was very helpful, understanding and courteous, she communicated everything to me in an effective way and made sure I had the best experience possible while getting my service. For the first time I didn't feel intimidated, or like unnecessary services would be pushed on me, I trusted her to tell me what was needed, and will be returning to her in the future.
10/2/2021
Karen B. VERIFIED CUSTOMER
Yes
10/2/2021
Engjo O. VERIFIED CUSTOMER
Great customer serviced, great advice for area that Been replace.
10/2/2021
Dennis K. VERIFIED CUSTOMER
Vanessa did on outstanding job as a customer service representative.
10/1/2021
Maria M. VERIFIED CUSTOMER
Good job
10/1/2021
Gary T. VERIFIED CUSTOMER
Great employer
10/1/2021
Susan C. VERIFIED CUSTOMER
Thank you!
10/1/2021
Tammy P. VERIFIED CUSTOMER
Kudos to Candice Roxas! She was professional, knowledgeable, and addressed all of my questions/concerns. I am very satisfied with my service.
10/1/2021
Rosa O. VERIFIED CUSTOMER
Candice was very nice, professionally and went out of her way to accommodate my needs.
10/1/2021
Dedra V. VERIFIED CUSTOMER
Edwin was very helpful
9/30/2021
Denise G. VERIFIED CUSTOMER
Candice is very professional. She approached me with a smile; asked if there were any concerns; offered to have a driving service to take me home while the vehicle was being serviced; bottom line is her professional courtesy gave me confidence to know the vehicle was being left in good hands for service. She’s a keeper!
9/29/2021
Marla J. VERIFIED CUSTOMER
Very good customer service from candice.
9/29/2021
Brian C. VERIFIED CUSTOMER
Candice is always very helpful when I need my car serviced. I believe you are lucky to get her from Infiniti of South Bay.
9/29/2021
Alex N. VERIFIED CUSTOMER
I requested for a change of battery for my key fob and it was not done. When I got home after the oil change, I found a huge hit on my front bumper on the driver’s side. I was not happy to find that. I will not be trusting my car with Cerritos Norm Reeves Infiniti and will be taking my business elsewhere after Infiniti fixes the damages they’ve caused
9/29/2021
Maria A. VERIFIED CUSTOMER
Great service with Issac. I know I'll get the best service at Infiniti because of him.
9/29/2021
Irene P. VERIFIED CUSTOMER
She is very friendly and provided excellent service. Thank you