Ramiro was extremely helpful and professional. I was so surprised with how quickly my car service was completed. He was very attentive and made sure I was happy. Good guy!
6/26/2021
Amber D. VERIFIED CUSTOMER
Edwin is the best!!
6/26/2021
Herbert L. VERIFIED CUSTOMER
Despite a major move of your facility, Arcee still managed to provide top-notch, friendly service.
6/26/2021
Ishmael W. VERIFIED CUSTOMER
Great customer service representative!!
6/26/2021
David A. VERIFIED CUSTOMER
cerritos infiniti has been great to me over the years . Mostly because of arcee and his team. that is why i only trust cerritos infiniti.
6/26/2021
Jacqueline S. VERIFIED CUSTOMER
Arcee is always AWESOME!
6/25/2021
K Luann. VERIFIED CUSTOMER
John Yarber is the ONLY reason I come back to Cerritos Infinty. He is an honest man that I can trust.
6/25/2021
Sandra H. VERIFIED CUSTOMER
Great service by Arcee.
6/25/2021
Tytrisha B. VERIFIED CUSTOMER
????
6/24/2021
Arnedra J. VERIFIED CUSTOMER
Thank you for your efficient work.
6/24/2021
Ricardo M. VERIFIED CUSTOMER
Great service, John was extremely helpful.
6/24/2021
Karen B. VERIFIED CUSTOMER
Once again John made my appointment as smooth as possible. Was in and out in Less than an hour. Completely satisfied!!!
6/24/2021
Darrell S. VERIFIED CUSTOMER
Edwin was amazing
6/24/2021
Patrick M. VERIFIED CUSTOMER
Edwin Rivas and Arcee B have been taking care of me for the last 5 years at Cerritos Infiniti. These guys know how to treat a customer. They are the best at what they do. I get updates throughout the process of servicing my vehicle. They recommend any additional service I might need to keep my wife’s vehicle in top shape. We have developed such a great relationship that we end up talking about our kids and family while I am waiting.
As a director myself, this is what I want to see from my front line customer service team!! Well done gents.
6/24/2021
Amrita M. VERIFIED CUSTOMER
Always the mr John is helpful thanks
6/24/2021
Gregory S. VERIFIED CUSTOMER
None
6/24/2021
Dale H. VERIFIED CUSTOMER
John, always makes my service experience pleasant especially even when the cost is high.. Lol.. Appreciate John for assisting me and I look forward to coming back for service on my vehicle in the near future..
6/23/2021
Douglas D. VERIFIED CUSTOMER
I had a 11am appointment. With an appointment I would think that meant my car would be serviced at that time. I was told there were 9 people ahead of me and it would be about 1.5 hour wait. How can that be with an appointment? I said I don’t need a car wash. He said that will save you some time. 1.5 hours later the car was ready and it was washed. I will take the car to Jiffy Lube next time.
Custer Service rep was fine. No complaints with him.
6/22/2021
Gholamreza G. VERIFIED CUSTOMER
Thanks
6/22/2021
Nicole B. VERIFIED CUSTOMER
John was very helpful in everything that we needed. Very polite & thoughtful,also his hospitality was great!!!