ALWAYS A PLEASURE TO ATTEND NORM REEVES
CERRITOS INFINITY AND FOR SERVICE AND TO
CVRECEIVE THE WARM GREETING FROM JOHN FARBER,
WHOM UNDOUBTEDLY, WILL INSURE THE INTENDED
SERVICE WILL RESULT IN THE PERFECT OUTCOME!
Thank you! John Farber
Thank you NRCI
RESULTS
CAR W
5/16/2021
Juan C. VERIFIED CUSTOMER
Thanks for dealing with such inconvenience. I understand I came in last minute and no appointment but I felt it was important and you made it seem as if it were so thanks.
5/16/2021
Christina G. VERIFIED CUSTOMER
Service was great and Edwin was so helpful as usual
5/16/2021
Nadia R. VERIFIED CUSTOMER
Greatly appreciate Edwin, Isaac and the technician that fixed my car. So appreciative and grateful that I have a team I can count on to give me peace of mind with my vehicle. Thank you.
5/16/2021
Deborah M. VERIFIED CUSTOMER
John is great! He explained the timing and services so I knew exactly what to expect. He is professional knowledgeable and friendly. He also has a great energetic spirit throughout the day. I appreciated all his help, thank you!
5/16/2021
John S. VERIFIED CUSTOMER
Edwin Rivas the service writer was very professional and very pleasant. He explained everything to me. I left feeling happy and very satisfied. I hope I will get him again the next time I take my car in.
5/16/2021
Alejandro R. VERIFIED CUSTOMER
Arcee always does a great job
5/16/2021
Axel P. VERIFIED CUSTOMER
Great experience with John. Time and time again he makes the process fast, easy, and even enjoyable. Will continue trusting him with maintaining my vehicle.
5/16/2021
Hoang N. VERIFIED CUSTOMER
A++
5/15/2021
Jazmin J. VERIFIED CUSTOMER
Great customer service, fast and effective, very friendly and knowledgeable, professional
5/14/2021
Jieun O. VERIFIED CUSTOMER
When I’m driving after service there is big engine sound om bomnet side.
I tries to look into the bonnet.. airfilter box remains openned.. not locked correctly.
I think texhnician didnt locl correctly after inspection. So disappointed.
5/14/2021
Juneal L. VERIFIED CUSTOMER
Went beyond efforts to assist
5/14/2021
Derrick L. VERIFIED CUSTOMER
Arcee was friendly, courteous, and very professional! He is truly an asset to your organization!
5/14/2021
Larry R. VERIFIED CUSTOMER
Looking forward to do the survey Mr **** was very helpful and after all my questions you guys are lucky to have an employee like that
5/14/2021
Fred B. VERIFIED CUSTOMER
Ramiro was excellent.
5/14/2021
Jonathan G. VERIFIED CUSTOMER
I paid for Diagnostic service but when I received my vehicle I read that I have an oil leak an needs diagnostic to see what’s going on .. why did I pay for that and you working in the same area .. never received an phone call stating they found an oil leak .. very disappointed in infinity service department
5/14/2021
Chastine P. VERIFIED CUSTOMER
Excellent service
5/14/2021
Richard C. VERIFIED CUSTOMER
Waited over 2 hours. My car was ready and nobody notified me until I reached out to someone. If not would of waited even longer and I had an appt. Makes no sense to have appt and wait so long still.
5/14/2021
Denita B. VERIFIED CUSTOMER
Need a overall check list on car . after stolen..not completed...not satisfied to secure a safe ride. Just a thank you! I walked to car in lot.No curve. the worse service ever