John is a perfect example of providing World Class Customer Service! He was very patient and understanding of my needs. Addressed all my questions and concerns. He was very tentative at following up any issues that the technician had.
To be honest, John is the reason I continue to come back for my services. I am fully capable of performing these task but would like to keep John and the crew continue to be employed as well.
2/25/2025
John O. VERIFIED CUSTOMER
John Lee is one of the best service center rep’s I’ve ever encountered. He really cares about me as a customer. I went to another dealer for years and they were great but somehow John has even exceeded them.
2/25/2025
Maria S. VERIFIED CUSTOMER
Clayton was great-knowledgeable and efficient just like your other service counselors! It was my first time meeting him! You have the best team! They always put my worries to rest! Love your guys who meet me outside too! So polite!
2/25/2025
Charlene K. VERIFIED CUSTOMER
Fast, excellent, friendly service
2/25/2025
Sabine G. VERIFIED CUSTOMER
Clayton is very professional and kind and can go very far in the organization by keeping those qualities
2/25/2025
Graham D. VERIFIED CUSTOMER
Clayton is an awesome addition to the CS team at Norm Reeves HB. He made it easy to schedule and reschedule my service. I greatly appreciate his honest and thorough recommendations on what I needed to do to keep my car in top shape. He one more reason why I’ll be back for my next service for both of my Hondas.
2/25/2025
Dita S. VERIFIED CUSTOMER
My Lam is acceptional customer service personnel. Honda is an asset to Honda
2/25/2025
Jose C. VERIFIED CUSTOMER
Helpful and provided necessary information.
2/25/2025
Quang H. VERIFIED CUSTOMER
He was very helpful, nice and professional
2/25/2025
Mary Ann. VERIFIED CUSTOMER
John Le is the best customer services. I like to work with him every time I bring my car in for services.
2/25/2025
Tami H. VERIFIED CUSTOMER
The fluid for the windshield wipers are still it working. The line is either clogged or reservoir is cracked. No fluid came up it after being device.
Poor service evaluation.
2/24/2025
Malinda S. VERIFIED CUSTOMER
Great service
2/24/2025
Judy R. VERIFIED CUSTOMER
You was very professional and plesant. My request was taken care of immediately with an estimated time of completion. A delight to deal with. Thank you, Vivian.
2/24/2025
William M. VERIFIED CUSTOMER
The Detailing Team did an Outstanding job on my vehicle, they have my heart felt, Thank You! I will be back!
William M
2/23/2025
Aileen D. VERIFIED CUSTOMER
John Le is detail oriented and very helpful.
2/23/2025
Charles M. VERIFIED CUSTOMER
Excellent
2/23/2025
Carolyn B. VERIFIED CUSTOMER
Excellent customer service.
2/23/2025
Lauren T. VERIFIED CUSTOMER
I have trusted Benito with my car ever since I got it over a decade ago. He is the absolute best!
2/23/2025
Khac N. VERIFIED CUSTOMER
I am very satisfied with John Le's customer service, thank you very much.
2/23/2025
Douglas S. VERIFIED CUSTOMER
Clayton was quick, professional and treated me like I was his only customer! I was very happy with my experience with Norm Reeves Honda today!