2.5 hours for an oil change, even with appointment. Arrived home and noticed service department left my cabin filter cap on the dashboard which I had to put back on myself.
8/29/2024
Chris Z. VERIFIED CUSTOMER
John Le was excellent! He took care of my needs and was very professional and friendly. Much appreciated.
8/29/2024
Belinda B. VERIFIED CUSTOMER
Benito is knowledgeable and helpful. Trustworthy service personnel is the reason we bring my car to a dealership and not approved AAA repair shops. Thank you Jason and Benito.
8/29/2024
Kathy I. VERIFIED CUSTOMER
Thank you, Clayton for all your help and patience. I appreciate the extra time you took to explain everything to me. I am very satisfied with the service
8/29/2024
Alivia B. VERIFIED CUSTOMER
Benito Torres was super kind, efficient, and knowledgeable. Will be coming back to be helped by him in the future!
8/29/2024
Eric P. VERIFIED CUSTOMER
Great service. Alex was fantastic.
8/29/2024
Mary S. VERIFIED CUSTOMER
As always excellent service and support from all of the staff, you have a wonderful team there , thank you
8/29/2024
Ela G. VERIFIED CUSTOMER
Ivette is extremely helpful and nice.
Thank you Ivette and everybody else.
Ela
8/29/2024
Janis D. VERIFIED CUSTOMER
Benito always takes care of me. My car was towed to the dealership. It was the end of the day and Benito got the service men to change my car battery instead of waiting for the next day. Thirty minutes later, my car was fine. Benito is the best!
8/29/2024
Beverly W. VERIFIED CUSTOMER
Professional and customer service oriented.
8/29/2024
Norma M. VERIFIED CUSTOMER
John was extremely nice and the service was very good as usual.
8/29/2024
Mona Lisa. VERIFIED CUSTOMER
Great service as always
8/29/2024
Eileen M. VERIFIED CUSTOMER
John Le gave me excellent service regarding my car and my car was done
Quickly . Thank you John Le you are valuable employee to Honda.
8/28/2024
Ron B. VERIFIED CUSTOMER
No one enjoys taking their car in to have it worked on, but I have to say that every time I’ve been there, John Lee has treated me with respect. John is very friendly, engaging, and Calming. I appreciate that beyond words. Thank you John Lee for making my experiences with Norm Reeves Honda the best they can be. Sincerely, Ron B
8/28/2024
James J. VERIFIED CUSTOMER
Alex was great! We will keep comi g back to this dealership!!
8/28/2024
Alexander H. VERIFIED CUSTOMER
Clayton was very helpful!
8/28/2024
Emi W. VERIFIED CUSTOMER
Viviana was very professional and knowledgeable about my concerns! She explained the process for addressing my issues.
8/28/2024
Cindy T. VERIFIED CUSTOMER
Mr. Torres was very professional and efficient. He did a great job and I am very happy with His service. Thank you.
8/28/2024
Linda R. VERIFIED CUSTOMER
He is the best manager ever! He takes great care of my CRV!
8/28/2024
Antonio R. VERIFIED CUSTOMER
Thank you for the outstanding customer service provided by Service Advisor John Le .
Mr. Le also provided timely and helpful advice regarding my Honda CR-V and answered all my queries.
Once again, thanks.
Antonio