Tony was thorough in his questioning about what symptoms I had noticed in my car and then suggested certain items should be checked. After a diagnosis, he explained the cost and time frame needed for repairs. His estimate was close and time frame reasonable. He is an asset to Honda.
8/9/2024
William B. VERIFIED CUSTOMER
Tony is the bomb I bought new tires crosstown. Everything went wrong and Tony fixed my ****. I give that guy an 11.
8/9/2024
William P. VERIFIED CUSTOMER
Viviana did an excellent job getting me in and out with the time frame I required.
8/9/2024
Joanne L. VERIFIED CUSTOMER
I thought Tony excelled my expectations. He was polite, professional and very informative!!
That you for outstanding service!????
8/9/2024
Amber F. VERIFIED CUSTOMER
Clayton was great! My first time at Norm Reeves HB and he was very accommodating and made it such an easy experience. Will definitely be back.
8/9/2024
Theodore R. VERIFIED CUSTOMER
Benito Torres takes care of my Honda Accord Hybrid, and my parents Honda CRV, and three more Hondas from my sister‘s family. He is extremely knowledgeable, honest, friendly, and clearly communicates every step of the way. When my car was serviced most recently, Benito helped me repair my hybrid battery. Everyone in our whole family are extremely happy customers because of the exceptional and quality service that Benito provides!
8/9/2024
Ilona B. VERIFIED CUSTOMER
I vetted was helpful and professional.
8/9/2024
Allison D. VERIFIED CUSTOMER
I will continue to use Viviana for my service as she is knowledgeable and has great customer service.
8/9/2024
Kim-Yen Thi. VERIFIED CUSTOMER
John Le was very helpful, detail in his explanation, and pleasant to talk to, overall he provided great service to me.
8/9/2024
Ryan D. VERIFIED CUSTOMER
I was completely impressed with your service, thanks
8/9/2024
Ana /. VERIFIED CUSTOMER
The staff was very professional. They kept me informed on Recommended mechanical services needed.
I always enjoy using Norm Reeves Honda Superstore in Huntington Beach for vehicle services.
8/8/2024
Justin P. VERIFIED CUSTOMER
Very courteous and helpful with any questions or concerns I have. John and Tec are very helpful and glad to write a great review for them. Thanks again HB Honda
8/8/2024
Mary W. VERIFIED CUSTOMER
Viviana was great. Thorough, communicative and friendly!
8/8/2024
Sherree B. VERIFIED CUSTOMER
This is a ten star service center!
8/8/2024
Erin A. VERIFIED CUSTOMER
Honda is the best????
8/8/2024
Charles A. VERIFIED CUSTOMER
Clayton was fast and very thorough. He explained all the service that was done to my car and what it would need
8/8/2024
Jean A. VERIFIED CUSTOMER
The only thing is to remind Clayton to make sure his customers get a copy of the estimated work. I thought something was wrong when I got home that I didn’t get a copy, because I didn’t know who he was so I couldn’t call him back if I had anymore questions about the work.. My bad but it should be automatic for him. Benito has spoiled me, I hope he never retires. He was on vacation when I came in, otherwise he’s my service advisor…
8/8/2024
Larry Y. VERIFIED CUSTOMER
Very prompt service ! Friendly & personable is important in a service dept! Thanks !!
8/8/2024
Katy L. VERIFIED CUSTOMER
Jason always helpful and finds a way to solve the problem no matter what it takes to get the parts for the car. His work is very appreciated.