Benito was great. From the second I checked in he was very professional and knowledgeable in how to handle my service needs. He was also so great in getting me an Uber to work. I would highly recommend Benito and Norm Reeves to a friend.
7/28/2024
Brian S. VERIFIED CUSTOMER
Benito was great. I always feel well taken care of when I bring my cars to service.
7/28/2024
Noreen K. VERIFIED CUSTOMER
As always, Benito worked with us and helped us get our car up and running again. Thank him and the whole service workers.
7/28/2024
Letchani L. VERIFIED CUSTOMER
Grrat service from Viviana
7/27/2024
Kimberly M. VERIFIED CUSTOMER
Tony was so friendly and honest with the services I needed for my Honda. He welcomed me right away as I pulled up my car and gave me a thorough breakdown of the services I needed and the cost. I am very satisfied with my service and will be coming back in the future!
7/27/2024
Carl /. VERIFIED CUSTOMER
Please have service technicians double check to make sure all protective plastic, rubber and parts are in place and secure, prior to releasing car back to owner. In this case the shroud that covers the break reservoir was sticking out of the back of the hood. There was no damage just slightly odd that it was missed. One of the service advisors helped to correct the minor oversight. No harm no foul.
Thanks for the great service and for being proactive about keeping my car properly maintained. See you on the next go around. Have a great day.
Note: This in no way is meant to cause ill will to the service technician the worked on my car.
7/27/2024
Jay H. VERIFIED CUSTOMER
Great experience
Everyone was friendly and helpful
7/27/2024
Ramin M. VERIFIED CUSTOMER
Thank you Mr. Hernandez for going above and beyond for your customers. We drive all the way from Irvine to you guys because of the exceptional sevice. Thank you all for what you do under the directions of an awesome service manager.
Ray Mahjoub
7/27/2024
Huy L. VERIFIED CUSTOMER
Clayton has always provided excellent service and is very responsive. Thank you.
7/27/2024
Craig H. VERIFIED CUSTOMER
Viviana was quick, but courteous!
7/27/2024
Carl P. VERIFIED CUSTOMER
We are very satisfied with our work done on our vehicle. We have a small spoiler on our hood that came loose. It has screws in the middle and two-way tape on the outside. The tape is not sufficient and we were told they couldn't do anything about it. That is unacceptable beings we had it installed from your facility and it should be fixable.
7/27/2024
Lyndsey G. VERIFIED CUSTOMER
Service guy checking me in was great!
7/26/2024
Sherrie M. VERIFIED CUSTOMER
You did a wonderful job
7/26/2024
Christopher I. VERIFIED CUSTOMER
Clayton is one of the best service people I’ve ever dealt with. Seeing him always makes me smile.
7/26/2024
Brian L. VERIFIED CUSTOMER
This was an awesome experience. Thank you
7/26/2024
Ricky P. VERIFIED CUSTOMER
Good Job, Fast, Informed and Friendly Service with a Smile.
7/26/2024
Anne G. VERIFIED CUSTOMER
Jason Ung is excellent! It is a pleasure to work with someone who shares
a service history with us over the years and various Hondas we’ve had from Norm Reeves. I trust Jason!
Anne G
7/26/2024
Karen B. VERIFIED CUSTOMER
I have taken my Honda Civic for service at this location for 10 years. Best service ever. I noticed a change when I brought my car in for service. The whole customer service excellence had disappeared. Then I was given a quote of 5,600 to fix my air conditioner. This is unacceptable. I am going to buy a new Honda. Sadly I will not be purchasing my vehicle at this location.
7/26/2024
David T. VERIFIED CUSTOMER
Excellent service . I have many issues with my car this time .
Benito was able to help me finish the repairs much sooner than I expected