Thanks for the attention and fixing the issue with the seatbelts
1/29/2025
Dana L. VERIFIED CUSTOMER
Clayton was very personable and professional. He explained the service that was provided and described what was recommended. Nice young man.
1/29/2025
Demetra B. VERIFIED CUSTOMER
Friendly and always gives us great advice
1/29/2025
Debra L. VERIFIED CUSTOMER
Always great service at Norm Reeves, HB
1/29/2025
Paul Y. VERIFIED CUSTOMER
Great experience, best service advisor I’ve worked with. Thank you Clayton.
1/29/2025
Daniel C. VERIFIED CUSTOMER
Very efficient. I appreciate that I was able to communicate a plan ahead of time with Viviana by phone. The drop off was very smooth and the work was done faster than I expected. Even arranging for a shuttle to come bring me back to pick up the car afterwards was done very efficiently. I really appreciate the good use of time.
1/29/2025
George C. VERIFIED CUSTOMER
Benito’s been taking care of my car for 30 years. Always a great job thanks, Benito.
1/29/2025
Susan S. VERIFIED CUSTOMER
5 stars
1/29/2025
Michael S. VERIFIED CUSTOMER
Thanks Jason. Always appreciate your help!
1/28/2025
Mauro S. VERIFIED CUSTOMER
Satisfied
1/28/2025
Pat N. VERIFIED CUSTOMER
Clayton explained what service was indicated for my car and what might be needed after inspection. Everything was completed in a timely manner with no unnecessary additional expenses.
Timely and efficient.
1/28/2025
Ana P. VERIFIED CUSTOMER
Outstanding customer service by Clayton Einck. Very professional and respectful. Explained clearly the service which was to be done.
I give him 5 stars
Thank you
1/28/2025
Bachbich P. VERIFIED CUSTOMER
Excellent customer service. Highly recommended.
1/28/2025
Ana L. VERIFIED CUSTOMER
Great service. Thank you:)
1/28/2025
Dena D. VERIFIED CUSTOMER
Christian was very professional about everything. And completely honest about everything. I am very satisfied with service today. Thank you very much
1/28/2025
Michael C. VERIFIED CUSTOMER
John is awesome! 'nuff said
1/28/2025
Wadhwa Family. VERIFIED CUSTOMER
Clayton was very helpful and is an asset to your organization.
1/28/2025
Karima M. VERIFIED CUSTOMER
Clayton was a pleasure to work with, but I had a couple of complaints. I received emails stating I was OVERDUE for service. I called for an appointment and the recoded message said to have my current mileage and VIN number handy. Neither of those was asked about. And hour and a half later I learned that the service was not required due to low mileage. A recall issue I was unaware of was checked and the car otherwise was fine. The whole appointment could have been delayed if the mileage data had been reviewed. The next day I received a postal mail card again telling me I was ‘overdue’. Sloppy!
1/27/2025
Jose C. VERIFIED CUSTOMER
Outstanding
1/27/2025
Sean G. VERIFIED CUSTOMER
Kevin was extremely informative and prompt during my service! He gave me advice specific to my car and its condition, while making sure everything went according to plan. On top of that, I had forgotten my water bottle and he called me immediately to retrieve it and kept it safe in the meantime. Thanks Kevin!