Benito Torres at Norm Reeves Honda is amazing! He always takes great care of me and makes everything easy. Super helpful, knowledgeable, and friendly highly recommend!
1/17/2025
Marilyn K. VERIFIED CUSTOMER
As always, Benito was professional, courteous, knowledgeable, helpful and thorough. It is always a pleasure having him taking care of my car.
1/17/2025
Sandra J. VERIFIED CUSTOMER
I went for a fuel pump recall service on my Pilot. I have been so frustrated since I have made 3 calls since May to be told that there are no parts available. Edward patiently explained to me the process involved and was able to find a fuel pump for me. If it weren’t for him, I would have filed a report to the NTSA due to the long delay in fixing this recall. He is professional and showed me good customer service.
1/17/2025
Nader B. VERIFIED CUSTOMER
I would like to thank Benito for his professionalism, respect for the client, and honesty in his work.
1/17/2025
Sharon O. VERIFIED CUSTOMER
Benito is always knowledgeable, kind, personable, trustworthy, and reliable. He is a pleasure to work with so my visits to Norm Reeves are always positive.
1/17/2025
Peggy H. VERIFIED CUSTOMER
Except,the car repairs cost way too much.
1/17/2025
Debra L. VERIFIED CUSTOMER
The service agents at Norm Reeves in HB are always thorough and communication is excellent.
1/16/2025
Huyen-Chi P. VERIFIED CUSTOMER
He did good job.
1/16/2025
Ashley S. VERIFIED CUSTOMER
Quick and efficient service. Above and beyond customer service. I thoroughly enjoy this service center.
1/16/2025
Karl Luiggie. VERIFIED CUSTOMER
They doing good job with my car thanks
1/16/2025
Tania /. VERIFIED CUSTOMER
Benito great
Got me in and out
Communicated clearly on needs
1/16/2025
Yara J. VERIFIED CUSTOMER
John was just amazing!!
1/16/2025
Michael M. VERIFIED CUSTOMER
Norm Reeves’s has always provided stellar service and quality for our vehicles. From the appt setup to the comms confirming and the actual performance of the service, we drive away feeling like we were with family. This visit was extra special because Edward was totally amazing. Highly recommend everyone at Norm Reeves. Thank you!
1/16/2025
Henry T. VERIFIED CUSTOMER
Kevin was extremely helpful. Amazing customer service. Forsure will be coming back.
1/16/2025
Gay C. VERIFIED CUSTOMER
Very helpful.
1/16/2025
David H. VERIFIED CUSTOMER
Polite, caring,and had my car ready earlier than expected.
1/16/2025
Jim N. VERIFIED CUSTOMER
Jason is amazing. His knowledge and excelent customer service skills is the reason we make the drive from Pasadena.
1/15/2025
Tram L. VERIFIED CUSTOMER
John Le is a very good. I'm appreciate him for his services to customer like I
1/15/2025
Thomas W. VERIFIED CUSTOMER
Everything was as it should be, except the tires were too expensive. The car feels new again.