Clayton was outstanding! He had made sure the part was ordered and ready today. The job was finished in a timely manner and he even found a coupon for me, so I got a discount. I am very happy with the wonderful service today and that is all based on Clayton’s good work.
1/3/2025
Whytney L. VERIFIED CUSTOMER
Benito Torres has been my service advisor for many years. He’s fabulous! Benito has given 100% to keep my cars (it’s my 3rd Norm Reeves Honda), in excellent condition. Thank you for all you do to keep your customer’s cars in A1 condition. Thank you Benito for your over & beyond care.
1/3/2025
Samantha S. VERIFIED CUSTOMER
Benito has excellent customer service and was truthful with what needed to be done with my car. I would definitely use Benito again Norm Reeves Honda HB.
1/3/2025
Donna I. VERIFIED CUSTOMER
Excellent Service by Tony.
1/1/2025
Lisa E. VERIFIED CUSTOMER
John was very courteous and knowledgeable. Had a great experience. Will come back again
1/1/2025
Abby K. VERIFIED CUSTOMER
Everything went very smoothly. Very professional as well as very courteous!! Job well done!!! Annnd thank you!!
1/1/2025
Carlos M. VERIFIED CUSTOMER
The rep was very helpful, but I had a problem with one issue. When the new 4 tires were installed. I requested to keep one of my newer use tire. Your technician threw it on my trunk on top of my jacket and smock with no plastic cover. I left a 60 gallon Plastic bag there to use and your maintenance guy didn’t bother using it and put the tire on my jacket and smock an my other items in my trunk. Very disappointing.
1/1/2025
Vicki &. VERIFIED CUSTOMER
John, provided excellent personal service, very attentive and professional
Thanks John and the service team
1/1/2025
Linh D. VERIFIED CUSTOMER
Jason was very quick in helping me with the recall service and booking uber drive. The whole process went smoothly from the beginning to the end. I was very pleased with the outstanding service.
1/1/2025
Margo L. VERIFIED CUSTOMER
Clayton is excellent in his communication with what I need to do to keep my car running smoothly
1/1/2025
Karole H. VERIFIED CUSTOMER
Tony was very helpful and understood completely my situation with my van. He made sure I had a safe vehicle to drive and knew I couldn’t get everything done due to cost. He then explained what I really should fix and what can wait. He also explained every detail about what needed to be fixed so that I would fix as soon as possible. He was very personable and easy to talk to. I’m very happy with my experience at Norm Reeves and have been for the past 25 years.
1/1/2025
Sharon C. VERIFIED CUSTOMER
Clayton was extremely helpful & professional!! He was nice enough to reset my dash indicators. Thank you!!!
1/1/2025
Hung L. VERIFIED CUSTOMER
John is the best service in dealership
1/1/2025
Steven H. VERIFIED CUSTOMER
John Le was a pleasure to work with. I used the waiting lounge while my car was being serviced. Very comfortable
1/1/2025
Jacob W. VERIFIED CUSTOMER
Tony Lagos was professional, efficient, and eloquent. Made the experience very smooth and memorable.
12/31/2024
Jose R. VERIFIED CUSTOMER
Bonito Torres was fantastic!!!
Service was quick and efficient. I will be returning back for more services.
12/31/2024
Andrew S. VERIFIED CUSTOMER
Punctual, positive, professional.
12/31/2024
Barbara D. VERIFIED CUSTOMER
Clayton was very friendly and helpful.
12/31/2024
Marlys N. VERIFIED CUSTOMER
He was very helpful, gave me a lot of information about the process, and was very personable. He called to tell me it would take longer than expected and again when the car was ready. I couldn't have asked for a better adviser
12/31/2024
Rich R. VERIFIED CUSTOMER
John Le is my favorite advisor. He is quick and efficient and also friendly.