Benito is a great service advisor, but the people servicing my car needs work on presentation. They left the inside of my car with my trashcan tipped over and my seat covers inverted. It is basic decency to put things back where they were when they are done. Not sure why they thought that was okay to leave a customer’s car that way.
12/29/2024
Julie M. VERIFIED CUSTOMER
She was great and getting me a shuttle to and from. And applying the coupon that I had. I do think Honda provides excellent service.
12/29/2024
Ashley R. VERIFIED CUSTOMER
Benito is the best!
12/29/2024
Ellen G. VERIFIED CUSTOMER
I have been working with John Le since I bought my car at Norm Reeves over 4 years ago. He is professional, friendly, and really cares about customer service. He is awesome.
12/29/2024
Chien Cheng. VERIFIED CUSTOMER
Benito service is great.
12/29/2024
Victoria H. VERIFIED CUSTOMER
Clayton is the best… he got me a major repair under warranty! What a Christmas present. Your staff never stops working hard for us.
12/28/2024
Yvette P. VERIFIED CUSTOMER
Ivette was exceptional. She was able to address all my concerns. When I got my car back, she walked me over to Darin, who was interested in purchasing my car. I did end up selling it back to Honda. When I was leaving, she saw me, and came over to say goodbye. She made me feel like a member of the Honda family.
12/28/2024
Vincent H. VERIFIED CUSTOMER
Benito was fast and efficient recommending what needed to be serviced on the car.
12/28/2024
Henry G. VERIFIED CUSTOMER
Tony was professional, informative and respectful of my time and budget.
12/28/2024
Julie M. VERIFIED CUSTOMER
They got the car done quickly, which is what we needed unfortunately, it needed more things, but she was able to order the part and gave us a warm handoff to her colleague.
12/28/2024
Mike S. VERIFIED CUSTOMER
Benito Torres is outstanding as a service advisor and his brother, Javier, is also and outstanding mechanic. I would not trust my two Hondas with any one else. They both get an A+ grade, from a retired professor.????
Mike S
12/28/2024
Johan G. VERIFIED CUSTOMER
Great customer service, Viviana was amazing!
12/28/2024
Linda S. VERIFIED CUSTOMER
It has always been a pleasant experience. I have taken my car for service at Huntington Beach for the last 15 years. I bought my vehicle there
12/28/2024
Ngoc Son. VERIFIED CUSTOMER
Thank you for your help!
12/28/2024
Sam T. VERIFIED CUSTOMER
Great service.
12/28/2024
Laurie V. VERIFIED CUSTOMER
I appreciate Benito's honesty and explanations regarding repairs. I wasn't always happy with the service I received prior to working with Benito.
12/28/2024
Hung T. VERIFIED CUSTOMER
Outstanding customer service by Ivette.
12/28/2024
Kiyoko /. VERIFIED CUSTOMER
I've been taking my cars to Norm Reeves Honda for many years. The service is always professional and on time. Benito provides the best customer service. He's kind, approachable, and there to answer all my questions. No complaints