I have always had GREAT service at Norm Reeves. This was my 1st time with Jacib, he was very nice and explained my maintenance package to me.
11/27/2021
Patricia I. VERIFIED CUSTOMER
Benito has been my service go-to staff person. Benito is very knowledgeable, customer friendly, and courteous! I like his positive energy and reliability! I am very grateful!
11/27/2021
Phillipe M. VERIFIED CUSTOMER
Over the years, Benito has been the most consistent, knowledgeable and helpful service rep at Norm Reeves. He’s a big reason we take all the family Hondas to Norm Reeves.
11/27/2021
Katy L. VERIFIED CUSTOMER
Jason was very helpful, kept me informed of what’s going on, and explained the problem.
11/26/2021
Yhosaya V. VERIFIED CUSTOMER
Thank you
11/25/2021
David M. VERIFIED CUSTOMER
Friendly, personable staff. Service was completed quickly and as requested. Thank you!
11/25/2021
Sherif G. VERIFIED CUSTOMER
Actually she was very helpful
11/25/2021
Jennifer R. VERIFIED CUSTOMER
Benito is always extremely helpful and knowledgeable. We appreciate his expertise.
11/25/2021
Timothy P. VERIFIED CUSTOMER
Everyone was very friendly and my car was ready sooner then expected
11/25/2021
Yolanda R. VERIFIED CUSTOMER
Flexible when I asked to change services
11/25/2021
Joel S. VERIFIED CUSTOMER
Service was great as always. Ivette was very nice and professional and got me in and out with my car with no issues. She answered all my questions and even recommended me a place to eat that was close by while a wait for my vehicle. Will always come here for all my future maintenance needs.
11/25/2021
Avery Z. VERIFIED CUSTOMER
Benito was super nice
11/25/2021
Bruce B. VERIFIED CUSTOMER
When Jacob realized that my wait would be longer than he had expected, rather than just make excuses, Jacob apologized and offered a workable solution.
11/24/2021
Robert U. VERIFIED CUSTOMER
Jacob was courteous & informative. I picked a bad day because of the upcoming holiday & crowds wanting svc, but all staff, including the drivers shuttling me to and back from home, were courteous & friendly & justify my loyalty for 15 years years to Norm Reeves Honda HB.
11/24/2021
Eric G. VERIFIED CUSTOMER
Mr.Torres really took good care of my car nothing was damaged and the car is running more smooth then before I picked it up. Mr.Torres did a amazing job! Thank you Norm Reeves
11/24/2021
Andrew G. VERIFIED CUSTOMER
Seamless, very nice attendant
11/24/2021
Celso M. VERIFIED CUSTOMER
Technician wrote
1) "timing belt tensioner leaking." This is an 105k maintenance item; my odo = 70k;
2) "brake fluid." This is a 90k item
3) tires set to 32psi. My model year = 35psi
11/24/2021
Madhu S. VERIFIED CUSTOMER
Benito is a great communicator and listener. He is able to connect with his customers needs which has been key in establishing the trust with NRH and the main reason we continue to keep coming back through the years!