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Real Reviews from VERIFIED CUSTOMERS
Renee S. VERIFIED CUSTOMER
Tony did an amazing job !!
11/16/2021
Archana J. VERIFIED CUSTOMER
Thank you Not satisfied with the service.
11/16/2021
Stanford A. VERIFIED CUSTOMER
John did an excellent job as my service representative. He notified me of the progress of the repair and notified me when the job was complete.
11/15/2021
Henry P. VERIFIED CUSTOMER
Jason was a “Bookie” … he withheld information , that could have Helped a 73 year old man , in a desperate situation, with an 18 year old Honda Pilot, with 485,000 miles , while making $300.00 !! I paid for the information, asked for the information, let him know , I’ve been a Paying Customer, for the last 1/4 of a century…. Having leased, bought, and Serviced multiple cars , during that time ! He needs to … Stop the “I’ll Show You” , attitude, he doesn’t loose anymore, of Norms Loyal Customers !
11/15/2021
Mark B. VERIFIED CUSTOMER
Benito is always so professional, helpful and pleasant. It is a pleasure working with him.
11/15/2021
Nellie W. VERIFIED CUSTOMER
Very nice and helpful!
11/14/2021
David C. VERIFIED CUSTOMER
Jason always does a great job,it is wonderful to do business with Jason at Norm Reeves Honda in Huntington Beach Ca.
11/14/2021
Betzaide C. VERIFIED CUSTOMER
Thank you so much for the great service!!! I will definitely recommend you guys.
11/14/2021
Brittney R. VERIFIED CUSTOMER
Benito was very friendly and helpful.
11/14/2021
Hartono T. VERIFIED CUSTOMER
Courteous service advisor.
11/14/2021
Michelle G. VERIFIED CUSTOMER
Ivette was fantastic. As promised , she called me to assure me the correct auto parts were received prior to my appointment. The parts were on back order and she didnt want me to arrive at my appointment to then have to reschedule. I found her to be reliable, knowledgable and trustworthy. She ordered the correct part and the work got done within the timeframe she communicated. I also received good customer service from people answering the phone when I have called.
11/14/2021
Hoang Oanh. VERIFIED CUSTOMER
Really amazing service from everyone I met today! From dropping me off back to my home, cleaning my car after, as well as the informative and kind assistant— this has been the best service I had from Honda!
11/14/2021
Bill B. VERIFIED CUSTOMER
John was great
11/14/2021
Andrew K. VERIFIED CUSTOMER
Great service and went the extra mile
11/14/2021
Matthew G. VERIFIED CUSTOMER
As usual Benito took care of my car. Made sure I was informed during the process. Pretty much the reason I keep coming back
11/13/2021
Melissa M. VERIFIED CUSTOMER
Benito was great. Super friendly and helpful.
11/13/2021
Michelle T. VERIFIED CUSTOMER
Had a coupon for oil & filter change, but print out showed engine filter needed to be changed. When asked about it, the rep moved on & changed the subject to something else needed to be changed. Didn't clarify or answer questions to resolve my confusion. I had questions about what kinds of service/repairs I should soon expect so that I can budget accordingly, but the rep didn't answer any of my questions. The rep seemed rushed. I don't know if he wasn't knowledgeable about the subject matter, he was impatient, or he had other tasks to do.. Also, I think I saw a sign for masks but the rep wasn't wearing a mask. Overall, the rep was ok but there's still room for improvement.
11/13/2021
Betty S. VERIFIED CUSTOMER
I got professional, prompt service.. I'll return for next service..
11/13/2021
Patricia A. VERIFIED CUSTOMER
Jacob and staff were efficient and courteous. Great job!
11/13/2021
Alejandra . VERIFIED CUSTOMER
By all means Tony Lagos was an amazing Customer service Representative. From the moment I made an appointment to getting my vehicle serviced. Tony greeted me, he explained what would be done to my vehicle and made sure I agreed to the services that would be done. I am completely satisfied thank you HBH fam.
11/13/2021