Great service from Jason Ung. He took care of all my service issues. He answered all my questions and kept me fully informed of the progress of my service visit. Jason always goes above and beyond to make his customers happy.
10/28/2021
Vinh N. VERIFIED CUSTOMER
I have known Benito Torres for 18 years when I brought a 2003 Element in Cerritos but bought it in to HB location cause it was closer since then he was my Service Advisor whenever I can, he explained things that you can understand all in all wonderful person
10/28/2021
Morgan S. VERIFIED CUSTOMER
It took over 3 hours for a scheduled regular oil change.
10/28/2021
Floro T. VERIFIED CUSTOMER
I had to wait 2 hrs without any update.Air filter was left unlock.Fuilds were not too off.
10/28/2021
Joanne B. VERIFIED CUSTOMER
John was attentive to my needs and took extra time to show me how to deal with an alert button. He also untangled my seat belt without me even asking.
He gave me a goid breakfast tip also while I waited. I felt well taken care of.
10/28/2021
Merin Y. VERIFIED CUSTOMER
I brought my van in for a flat tire and oil change. When I came to pick it up, the spare tire was in the trunk, not stowed in its proper place. I had to ask to have it put back correctly. Then when I started my car, the oil change light wasn’t turned off. What should have taken 5 minutes ended up being closer to 25 minutes, and I missed taking my kids to their swim lessons because of it.
10/28/2021
Ann G. VERIFIED CUSTOMER
Excellent service
10/28/2021
Matthew Z. VERIFIED CUSTOMER
Benito was super helpful and made me feel like he wanted to assist me today. Above and beyond compared to other visit I’ve had here.
10/28/2021
Deanne Y. VERIFIED CUSTOMER
It’s always great to see Viviana. She always has a warm welcoming personality, and makes visiting the service center less intimidating. Thank you!
10/28/2021
Vincent H. VERIFIED CUSTOMER
Great customer service from Benito!!
10/28/2021
William E. VERIFIED CUSTOMER
Benito Torres is always extremely thorough, courteous and friendly. Benito is the main reason that we have our Honda serviced at Norm Reeves Honda. He is also very honest and trustworthy.
10/28/2021
David C. VERIFIED CUSTOMER
Fast and eady
10/28/2021
Adrienne J. VERIFIED CUSTOMER
I appreciate the excellence in service that your company offers. Thank you
10/28/2021
James P. VERIFIED CUSTOMER
Benito is the best
10/28/2021
Lesley T. VERIFIED CUSTOMER
Harvey and Benito did an amazing job servicing me as usual! Everything was taken care of and they made everything fast and easy!
10/27/2021
Larry L. VERIFIED CUSTOMER
Job was completed as promised
10/27/2021
Karen S. VERIFIED CUSTOMER
Great job
10/27/2021
Roy A. VERIFIED CUSTOMER
You will receive my usual “excellent” rating.
10/27/2021
Alexandra M. VERIFIED CUSTOMER
John Le was efficient and on top of it. Looked into my warranty for repairs. Appreciated his service
10/27/2021
Dennis S. VERIFIED CUSTOMER
John Le is the best. He facilitated my experience to the highest degree. I wish more people like him existed in this universe.