Smooth process. Addressed the issues. Got back to us quickly and got car back early.
10/12/2021
Maritza F. VERIFIED CUSTOMER
They fix the door on right side passenger back door and it’s not even when you close the door. And that’s where I sit my son on his car seat.
10/12/2021
Laura J. VERIFIED CUSTOMER
Super fast service and friendly staff.
10/12/2021
Belinda B. VERIFIED CUSTOMER
Jason’s customer service skills are excellent. He explained the services needed clearly, professionally, and patiently. His overall demeanor conveys trustworthiness. That is why I have continued to go to Norm Reeves HB, because a trustworthy car service manager is as hard to come by as a good hair dresser or doctor, and when I finds such an individual, I will stay with the business and recommend others to it. Thank you NR of HB for hiring such an excellent employee. ????
10/12/2021
Diane L. VERIFIED CUSTOMER
Disappointed that repair took 4 days instead of two. But John Le kept me informed each day and arranged a discount on rentak car. He sas personally attentive and pleasant to work with.
10/12/2021
Mark N. VERIFIED CUSTOMER
Ivette was great to work with and always provides timely and informative service. Thanks!
10/12/2021
Richard N. VERIFIED CUSTOMER
Ivette was extraordinary! Highly recommend!
10/12/2021
Thy B. VERIFIED CUSTOMER
Service writer needs to work on his communications and manners. I want another Service writer next time and will be in touch with the Service manager this week.
10/12/2021
Diane B. VERIFIED CUSTOMER
So very satisfied with the treatment at Norm Reeves Honda
10/12/2021
Gilbert R. VERIFIED CUSTOMER
What a great experience thank you
10/12/2021
Tyler C. VERIFIED CUSTOMER
Benito is great and consistently making sure any needs are attended to as well as being extremely friendly. He’s a great part of the team over there.
10/11/2021
Maria H. VERIFIED CUSTOMER
I completely trust the Honda Dealership. I’ve known Benito for over 15 years and his service never fails to put a smile on my face. He always does a great job taking care of us and our cars. He really makes us feel like we are a part of the Norm Reeves family.
10/10/2021
Andrew N. VERIFIED CUSTOMER
Very satisfied. Service was completed promptly as scheduled.
Been explained in details what service necessary to do .
Professional skill.
10/10/2021
Louis D. VERIFIED CUSTOMER
Great job
10/10/2021
Tobi C. VERIFIED CUSTOMER
Benito is always a great guy to work with.. he makes things seamless…
10/10/2021
James S. VERIFIED CUSTOMER
Tony was on point the entire time. Tony called me immediately when my car got into the shop and the entire time at each update. Tony displayed the upmost professional service when it came to communication. I am very satisfied with my service that he provided. Thank you Tony!!!