Benito, is amazing. He calls right away to let us know what our CRV needs, the estimate and when it will be done. One of the reasons we enjoy the Honda experience is because of Benito. We trust him and know he will keep our car safe for our family!!!
8/26/2021
Khanh T. VERIFIED CUSTOMER
Very good service. And John is very active, very helpful, he got my car service done on the same day as I requested. I don’t have to come back another day!
8/26/2021
Leon H. VERIFIED CUSTOMER
I have been very happy with the service provided by Benito Torres. He explains things well and and offers good advice on maintenance.
8/26/2021
Andrew B. VERIFIED CUSTOMER
A pleasure with John Le!
8/26/2021
Huy T. VERIFIED CUSTOMER
Excellent service. Thank you for all your help.
8/26/2021
Laura P. VERIFIED CUSTOMER
John Le was very professional and got the service I needed done promptly.
8/26/2021
Cuong T. VERIFIED CUSTOMER
I love her positive vibe
8/26/2021
Gregory D. VERIFIED CUSTOMER
Thank you Lilia for getting me in & out quickly.
8/26/2021
David S. VERIFIED CUSTOMER
Lilly and Konstantin were wonderful in assisting us and making sure we were satisfied with our service. They went above and beyond our expectations to provide a solution. However the 2 service representatives (Viviana & especially Service Manager(name unknown)) that greeted us before them were impolite in addressing our concern saying that a clearly abnormal and strange part defect on a brand new car was “normal” and they didn’t make any attempt or effort to provide a solution. Konstantin addressed the Service Manager(?) in order to resolve the situation but the Service Manager(?) instead complained about us and our situation in front of us and other customers.
8/26/2021
Trung N. VERIFIED CUSTOMER
Quick response and on time.
8/26/2021
Caraline M. VERIFIED CUSTOMER
Benito was great and very helpful. My car was done in less than an hour
8/26/2021
Frank O. VERIFIED CUSTOMER
Benito torres is an asset to your company
8/26/2021
Donald M. VERIFIED CUSTOMER
Finished in 1 hour as promised.
8/26/2021
Mary Kate. VERIFIED CUSTOMER
Lilia was by far the most helpful, reassuring, and all around all star employee I’ve had the pleasure of interacting with at Honda!
8/25/2021
Charlene H. VERIFIED CUSTOMER
Was a pleasure to work with Viviana. She is very knowledgeable and kind.
8/25/2021
Eugene N. VERIFIED CUSTOMER
Good job
8/25/2021
Grant G. VERIFIED CUSTOMER
I always get the best service and the best price and the best experience from Norm Reeves Honda. The person I always work with is Bonito and he is always so warm and friendly and knowledgeable that I completely trust my car into his hands and the hands of the dealership!
8/25/2021
Terry W. VERIFIED CUSTOMER
My service representative was so great thank you
8/25/2021
Jennifer D. VERIFIED CUSTOMER
She was easy to work with. She communicated well on the status of the repairs and took the time to listen to the problems I was having with the car and did her best to help resolve them.