John Le was a great service representative. Having people like this reassures my decision of choosing Norm Reeves over other locations.
8/4/2021
Aura A. VERIFIED CUSTOMER
Definitely coming back to this location, Ivet has excellent customer service, she has great personality and took care of my car needs, the promise time was accurate and the team washed my dirty car, what else xould I ask for....
I will buy my next Honda at this location, I’m saving somethin more cash to put down!!!
Thank you Honda Huntington Beach, you rock!!!
8/3/2021
Jessica K. VERIFIED CUSTOMER
Ivette is fantastic! I appreciate all her help!
8/3/2021
Scott W. VERIFIED CUSTOMER
Handled the issue in a short time, as promised.
8/3/2021
Christopher D. VERIFIED CUSTOMER
Thank You for the wonderful service
8/3/2021
Tiana N. VERIFIED CUSTOMER
Thank you for your kindness and treat a excellent customer service. I will come back next time.
8/3/2021
John S. VERIFIED CUSTOMER
John Lee takes care of our 2007 Pilot and provides excellent service.
8/3/2021
Patara N. VERIFIED CUSTOMER
Ivette went above and beyond today, providing quick and efficient service while always staying upbeat and positive! I arrived for my yearly maintenance and was greeted by Ivette upon arrival to the dealership. She went through my paperwork in a timely manner.
After about an hour of waiting, my vehicle was ready. Ivette went through the paperwork about the maintenance and inspection very thoroughly and processed my payment. I asked about touch up paint for my vehicle after I clumsily got a few scratches on the side. She patiently helped me with acquiring the paint at the parts store, even personally going to the back storage room to find the matching color! Moreover, she took my car back to service to get it buffered! I was extremely impressed with the service experience today. Ivette is definitely a valuable member of your team and certainly deserves a promotion and a raise for her outstanding service!
8/3/2021
Jossie D. VERIFIED CUSTOMER
Lillia was amazing! So helpful and informative. She made sure that all my questions were answered! I will definitely seek her out next time my car needs maintenance done.
8/3/2021
Anetta A. VERIFIED CUSTOMER
They gave us a discount and when the shuttle was unavailable, they sent an uber. Thank yoi
8/3/2021
Angelina S. VERIFIED CUSTOMER
I was super happy with the customer service!!!
Thank yoi
8/3/2021
Manuel G. VERIFIED CUSTOMER
Mr. Torres was very helpful & kind.
8/2/2021
Vu V. VERIFIED CUSTOMER
I was very satisfied with the service. Benito was very nice and gave me good advice. There is only one thing that I think he talks a little fast and the shield made a little hard to hear clearly so I had to asked him repeat a couple times. Otherwise great service!!!
8/2/2021
Steven T. VERIFIED CUSTOMER
Excellent and quick services.
8/1/2021
Analyn S. VERIFIED CUSTOMER
I'm skeptical with car services. I am guarded whether I'm getting taken advantaged of or not. But I have been satisfied with my service today. They showed me how filthy my air filter was and how I really need to get it done. So that put me o ease at least. And help me to build trust with them
8/1/2021
Nereyda R. VERIFIED CUSTOMER
Great service!
8/1/2021
Anna G. VERIFIED CUSTOMER
I was able to schedule same day appointment. Jacob was friendly and answered all of my questions. He gave me an estimated time for my car to be serviced, and I was able to pick up my car at the time he estimated. Great customer service over all.
7/31/2021
Mickey C. VERIFIED CUSTOMER
Quick, convenient & done very efficiently! Great job, Team Honda HB!
7/31/2021
Christopher S. VERIFIED CUSTOMER
Jacob was friendly and quick… It was a nonevent I was in and out in a jiffy