Jacob didn’t greet me or listen to my concerns like other service reps. The person who checked me out with great service was Ivette. She and others are much nicer. And one last thing, I made an appointment for A1 service which took a little longer than 2 hours.
7/27/2021
Philip K. VERIFIED CUSTOMER
Ivette was awesome, unhappy about the mechanics comments and pricing. The mechanic made me wait over an hour for a simple fuse problem and couldn’t fix it. He said he would have to take apart the dash board which would cost $650 just to be able to find the problem....
Being really upset I left Honda and took my car to a random shop in Santa Ana California... the man fixed my car in 5 mins for $10
Really upset you mechanic wanted to breakdown the entire car and charge me close to 1 thousand dollars for such a simple job I don’t think I can ever go back to Honda again I don’t think your mechanics know their stuff!
7/27/2021
Natnaree R. VERIFIED CUSTOMER
Service was done quicker than expected and Lilia was very nice and helpful
7/27/2021
Anhi P. VERIFIED CUSTOMER
Thank you to Jason for providing great service!!
7/27/2021
Bobby S. VERIFIED CUSTOMER
He did a great job and is a good man
7/25/2021
Rocio L. VERIFIED CUSTOMER
Everyone was very friendly and helpful. Great customer service!
7/25/2021
Shaheen M. VERIFIED CUSTOMER
Please contact me
7/25/2021
Robin G. VERIFIED CUSTOMER
I’m answering this Survey twice I found out my service writer name Lila Corliss and I can’t say enough about how wonderful and accommodating she was also your pu and delivery service is outstanding my Huber Driver was wonderful thanks again for making a stressful situation easy.
7/25/2021
Sue B. VERIFIED CUSTOMER
We were very happy with Benito Torres. He is our go-to person for our 2 Honda cars. We trust him 100% and we know that he will always take care of us. Thank you Benito. You are the BEST!!!
7/25/2021
Juliet F. VERIFIED CUSTOMER
Benito was incredible!
7/25/2021
Gabriel F. VERIFIED CUSTOMER
John Le is very helpful and prompt to respond when I call him. He’s very professional and knowledgeable. We are extremely happy with his service.
7/25/2021
Alberto B. VERIFIED CUSTOMER
Very satisfied!!
7/25/2021
Callie N. VERIFIED CUSTOMER
Ivette has always been great to work with.
7/25/2021
Lilliana M. VERIFIED CUSTOMER
Best service! Thank you
7/25/2021
Peter S. VERIFIED CUSTOMER
Benito is great at what he does !
7/25/2021
Lorelie B. VERIFIED CUSTOMER
The service was excellent. He is efficient and detailed about his job. He also continue to inform me to monitor the work on my car! Good Kobe Benito! And above all—He is very polite to customers
7/25/2021
Marieva W. VERIFIED CUSTOMER
Benito was well spoken and knowledgeable great experience