Jacob Wu went above and beyond on helping us to locating our car to letting us know how unrepairable our tires were down to the cost of new tires. He was a pleasure to work with about giving me updates on my car.
7/17/2021
Trang P. VERIFIED CUSTOMER
Quick,nice,easy. I FEEL GOOD.
7/17/2021
Lisa B. VERIFIED CUSTOMER
All good!
7/17/2021
David L. VERIFIED CUSTOMER
Benito Torres was extremely welcoming & friendly. However, it looks like the audio system is not working now. (It seemed to work yesterday ??)
7/17/2021
Thanh D. VERIFIED CUSTOMER
Excellent customer service. She is very helpful and knowledgeable fulfilling my car needs.
7/16/2021
Alexander T. VERIFIED CUSTOMER
I was not provided with the full price information about the proposed additional service ( to change filters). It was a nice surprise when I was charged with additional $140 (on top of $58 for oil change) instead of ‘$29 and five minutes work’ as was orally declared. Maybe if is my fault that I didn’t request a detailed quote, but $60 for 5 min replacement work stills seems too much ( $30 per each filter).
7/16/2021
Phi N. VERIFIED CUSTOMER
Nice customer service, except the waiting time was too long
7/16/2021
Forte R. VERIFIED CUSTOMER
Ivette was an absolute pleasure. She is very good at her job. She deserves a raise because I plan to be a repeat customer because of her.
7/16/2021
Mary B. VERIFIED CUSTOMER
Lillia did a fantastic job!!!
7/16/2021
Kanokephan S. VERIFIED CUSTOMER
1st appointment I show up on time but they forgot to order the parts,I have to looking for another appointment and arranged someone to pickup and dropped me off and when I left messages to call me back twice nobody call me. So disappointed because I bought two cars here and told my friend to buy car here also which he did bought this year.
7/16/2021
David B. VERIFIED CUSTOMER
Ivette was very pleasant and professional.
7/16/2021
Stephane G. VERIFIED CUSTOMER
Thanks Jason was very helpful and the team did a great job.
7/16/2021
Yolanda J. VERIFIED CUSTOMER
Benito provides excellent service
7/16/2021
Teri D. VERIFIED CUSTOMER
This is my favorite dealership, everyone is so helpful, professional, and articulate. Mr. Lee has always done an outstanding job for me
Teri D
7/15/2021
Nhat B. VERIFIED CUSTOMER
Good job . Thanks
7/15/2021
Renee E. VERIFIED CUSTOMER
Ivette was great, very diligent and helpful. I had a complicated situation and she made it go very smoothly for me. Thanks.
7/15/2021
Heather G. VERIFIED CUSTOMER
Excellent service! Great experience! Highly recommend!
7/15/2021
Maria V. VERIFIED CUSTOMER
As usual, everyone was polite, efficient and the problem found and corrected. Thanks!
7/15/2021
Carmen W. VERIFIED CUSTOMER
Mr Le was very friendly and helpful. The rep working in the parts department never stopped talking to greet me or ask if I needed anything. But when two other customers (who were not African American) walked in, he was quick the greet them even before they stepped into to area. I know because I was sitting by the entrance while I waited for my car. I needed to purchase scratch paint because there’s a scratch on my front driver side. But I decided to get it elsewhere because I don’t support bigots.
7/15/2021
Cameron C. VERIFIED CUSTOMER
Great customer service from Mr. Benito Torres. He has been great for years