As always Honda provides great service! Lilia was fantastic! ????
6/20/2021
Kellie P. VERIFIED CUSTOMER
Everyone was great and the service was terrific, the only comment is that when we were picking up the car one of the guys came up to us and said next time be sure to ask for a wash, but that would have been nice to have been asked at the beginning if we wanted the car washed while it was there. We thought if anything it would be an automatic thing, but we weren't even asked.
6/19/2021
John M. VERIFIED CUSTOMER
Quick and friendly - had me in and out super quick
6/19/2021
Francesco V. VERIFIED CUSTOMER
She was professional and went out of her way to help me to solve an old issue.
Really appreciated her help
6/19/2021
David V. VERIFIED CUSTOMER
The parts were not ready when I needed my vehicle and John secured a rental for me.
6/19/2021
Duyen H. VERIFIED CUSTOMER
Awesome
6/19/2021
Phyllis B. VERIFIED CUSTOMER
I would have appreciated a call or text when my car was ready.
6/19/2021
Nancy G. VERIFIED CUSTOMER
Benito provided an excellent customer experience for me I appreciate the service.
6/19/2021
Terri L. VERIFIED CUSTOMER
I did have to return for the reset of the oil level
6/19/2021
Elisa H. VERIFIED CUSTOMER
Benito is always helpful
6/19/2021
Richard R. VERIFIED CUSTOMER
Thanks Ivette gor her help and professional attitude
6/19/2021
Jeffrey G. VERIFIED CUSTOMER
Jacob is always 100% professional and courteous.
6/19/2021
Latasha S. VERIFIED CUSTOMER
The condenser is finally fixed in my car and I couldn’t be happier! Benito was so pleasant, personable and thorough throughout the process. He even came outside to meet me from his desk when he saw I was there. Thank You Benito and Norm Reeves Honda for fixing my car while providing excellent Customer Service.
6/19/2021
Matthew G. VERIFIED CUSTOMER
As always the team took great care of my Honda. They were ready for me when Benito said they would be and the car was done in a timely fashion.
6/18/2021
Tim H. VERIFIED CUSTOMER
I brought my car in because of a defect in the compressor in a 2017 Honda Civic hatchback they checked it and said yes it was defective but no they cannot fix it because I was not the original owner and had been in an accident. That had nothing to do with the fact that you already knew you had a defective part and had extended be warranty for 10 years because of it and knew that this one was defective as well. That tells me that's just a loophole so that they do not have to pay for it and is very bad quality service and worthy of very negative reviews which I have not done yet but will if you do not do something to fix it. Sincerely Tim H
6/18/2021
Jeaneflor/Jude P. VERIFIED CUSTOMER
Very attentive in helping and checked us in right away, called us when issues were performed in the timed promises. Job well done!
6/18/2021
Julie R. VERIFIED CUSTOMER
Benito and the team are always great!
6/18/2021
Jovee Rey. VERIFIED CUSTOMER
Great Service everyday, every week, every month, every year, anytime I'm there in the shop. Also for all the team members as well.
6/18/2021
Maggie B. VERIFIED CUSTOMER
I appreciate your waiting lounge with accessible outlet for my devices and the WiFi. I haven’t checked whether you topped off my window fluid (which you always say you do but the past 3 visits you didn’t) Despite a year or 3 of disappointing services (like the time they didn’t screw my oil cap on and it was a pain in the ****!) I’ve had a long and good relationship with your service department and I’m hopeful that this service will reflect the excellent service I’ve experienced prior to 2019. I’d like to say it all comes down to windshield fluid, but after my last experience, I must say... It all comes down to whether you screwed the oil cap on tightly!