Wanted to trade in for a used car, but was told financial institution would not approve. Yet, the financial institution would approve for a brand new car at a significantly higher cost. Misleading information so that costumers would end up leaving the dealership with a brand new car or a car they did not intend to purchase in the first place.
6/12/2021
Vinh N. VERIFIED CUSTOMER
I bring both of my car here for services in the past 18 years, even when I moved away from Orange County and I still come back here
6/12/2021
Gabriela S. VERIFIED CUSTOMER
Benito Torres was exceptional, great service thank you!
6/12/2021
Patricia D. VERIFIED CUSTOMER
Great service and SUPER fast
6/11/2021
Truong T. VERIFIED CUSTOMER
She is excellent and professional
6/11/2021
Teri O. VERIFIED CUSTOMER
The only problem I encountered was upon entering the reception area. I was not greated by anyone for many minutes, I felt invisible. Since this was my first time here I didn’t know that I was just supposed to get in the car line. I made an appointment and this wasn’t explained to me.
6/11/2021
Bhakti P. VERIFIED CUSTOMER
Jason did great job, but I was expecting more from the Honda corporation. I think for my vehicle isse, still being under warranty Hona corporation shout refund my service charge. Please call me to find out more detai. ****-****-xxxx
6/11/2021
John B. VERIFIED CUSTOMER
Customer service is excellent and job well done
6/11/2021
Nancy D. VERIFIED CUSTOMER
Great and courteous service
6/11/2021
Rebecca . VERIFIED CUSTOMER
Fast friendly service!
6/10/2021
Kathleen I. VERIFIED CUSTOMER
Lilia Cielo was very accommodating she took care of everything I needed for my car and kept me informed along the way. She was very efficient, Job Well done! Thanks! Kathy Irwin.
6/10/2021
Allan P. VERIFIED CUSTOMER
John was friendly and cheerful. I enjoyed my experience there thanks to him
6/10/2021
John M. VERIFIED CUSTOMER
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6/10/2021
Sean K. VERIFIED CUSTOMER
She is not pushy at all and customer centric. I enjoyed my interaction with her. Thanks for the follow up
6/10/2021
Todd L. VERIFIED CUSTOMER
Everything went as expected. Thanks Jacob.
6/10/2021
Craig H. VERIFIED CUSTOMER
Benito was a champ. My recall service was scheduled nearly one week in advance and the the morning of the scheduled service, the critical part of the recall had not arrived. Benito was able locate another part the same day and the recall notice requirement was satisfied that same day. Thanks again Benito!
6/10/2021
Gary H. VERIFIED CUSTOMER
Nobody answered the phone and you had to use an after market starter instead of a Honda starter!
6/9/2021
Thuy L. VERIFIED CUSTOMER
Excellent customer service.
Thanks so much.
6/9/2021
Jessica M. VERIFIED CUSTOMER
Everything was excellent. Service was great as well as the people that helped me in service department. I will be returning with my vehicle again.
6/9/2021
Andrew B. VERIFIED CUSTOMER
John is a former student, so it was a great pleasure to work with him and Gilbert G. and also Delphine.