Quick efficient service. Appreciate how quick the turnaround of my vehicle was.
6/5/2021
Thanh M. VERIFIED CUSTOMER
I will do it. Thank you!
6/5/2021
Eric A. VERIFIED CUSTOMER
Service needs to be more conscientious in recording the customers service log. Entering pertinent service .
6/5/2021
Scott J. VERIFIED CUSTOMER
Quality service. Thanks
6/5/2021
Ba N. VERIFIED CUSTOMER
Benito is very helpful and professional. He explained what were done clearly and I appreciated his customer services. Thanks Benito!
6/5/2021
Tessa . VERIFIED CUSTOMER
John Le was very nice and professional. Despite the signs saying the dealership is saving water by not washing customer vehicles, he offered anyway. Great job!
6/5/2021
Catherine E. VERIFIED CUSTOMER
Lilia Cielo is awesome!
6/5/2021
Mike C. VERIFIED CUSTOMER
Benito Torres is the man! He called after I left a message with the receptionist about my recall notice on our 2019 Pilot, he ordered the part, & set up an appointment for me! The fuel pump parts were changed out today in a matter of hours! It all went as planned! Thank you Benito for successfully carrying out the recall warranty plan!
6/5/2021
Kenneth T. VERIFIED CUSTOMER
Bonito is always helpful and knowledgeable.
6/5/2021
Catherine W. VERIFIED CUSTOMER
Jacob was very nice and amazing. He went above and beyond. He also set my phone up with the Bluetooth car radio. Thank you so much Jacob. Your the best and we love our car ????
6/4/2021
Pamela D. VERIFIED CUSTOMER
The wait was much longer than anticipated but Jason kept me apprised & was very courteous.
6/4/2021
Merrilee G. VERIFIED CUSTOMER
Always a great experience- having had service here for years- much closer to Irvine NR but won't change.Thanks
6/4/2021
George W. VERIFIED CUSTOMER
Yes, Viviana Saenz is really an Excellent Service adviser. I have been her loyal customer for 5+ years. She is friendly and professional, has had always patiet to explain all my questions. I am 100% Satisfied with her services as well as with Norm Reeves Honda.
6/4/2021
Carol D. VERIFIED CUSTOMER
Viviana went over the top with service. Have always been happy to have her as my service advisor. She is wonderful!
6/4/2021
Rosa T. VERIFIED CUSTOMER
Viviana took the time to explain to me how to read my car manual and understand the codes. Her customer service is excellent!
6/4/2021
Sonia L. VERIFIED CUSTOMER
Benito is always so professional and goes out of his way to make everything flow easy. He shows great customer service, and thats why I always come back to see him. He is amazing
6/4/2021
Sydney H. VERIFIED CUSTOMER
I hate this dealership I will never come to this dealership ever again in my life and I work right next-door at CVS. John was great but whoever I saw after him was horrible at customer service and it was the worst treatment I ever had I don’t like it there. I will never be coming back there even though I have a Honda . I will tell everyone I know how poorly I was treated and how I did not get quoted for an inspection until I had to pay for it
6/4/2021
Vera G. VERIFIED CUSTOMER
Benito, as always, made sure my vehicle is ready for travel to far away places!
6/4/2021
Vivian A. VERIFIED CUSTOMER
Benito greeted me and assisted me promptly. He was very kind and professional. Great service and all the recalls were completed in one appointment.
6/4/2021
Enrique M. VERIFIED CUSTOMER
Lilia is always amazing! She’s a great asset to the Honda team.