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Real Reviews from VERIFIED CUSTOMERS
Oliver D. VERIFIED CUSTOMER
Benito was great! He was friendly, sincere and seemed to care for the customer. It was also a very nice welcome to not have to wait 10 to 15 minutes for a service advisor to come out, as has been my experience in the past.
6/4/2021
Bachbich P. VERIFIED CUSTOMER
He's very helpful and friendly ????. Thank you ????
6/4/2021
Richard G. VERIFIED CUSTOMER
Jason is the best.
6/4/2021
Irene W. VERIFIED CUSTOMER
Benito was professional. He kept me up-to-date on the progress of the car.
6/4/2021
Robert Z. VERIFIED CUSTOMER
All taken care of promptly. Thank you!
6/3/2021
Janice N. VERIFIED CUSTOMER
Benito was great ! 5 stars
6/3/2021
Jonathan T. VERIFIED CUSTOMER
Very helpful, Benito did a great job!
6/3/2021
Alejandro O. VERIFIED CUSTOMER
My experience was great. Ivette was very welcoming and presentable even at the early hours. Everything was explained clearly with a great attitude. Much appreciated.
6/3/2021
Yhosaya V. VERIFIED CUSTOMER
Thank you
6/3/2021
Kamber F. VERIFIED CUSTOMER
Lilia was great! Kept in touch with me all day. I wish I could have returned her calls more promptly. She was wonderful to work with!
6/3/2021
Victoria C. VERIFIED CUSTOMER
Benito Always provides excellent service and very friendly
6/2/2021
Narmandakh I. VERIFIED CUSTOMER
The service was on time and attended all my needs and questions. Super:)
6/2/2021
Peichun W. VERIFIED CUSTOMER
For the past years we've been coming here, Viviana has gone above and beyond in assisting us!
6/2/2021
Jason H. VERIFIED CUSTOMER
The service or should I say lack of customer service was AWFUL!! I had made an appt because my car had a safety recall. I was told I could drop off nite before for early bird service in drop box n I would get a call from the device advisor. That is what I did. Never once got a call. When I called dealership to get eta on my car I was told I was a no show for my 830am appt. I told the gal I dropped nite before with keys in drop box. She said there was no record. I then asked if my black Honda Pilot was still sitting in service drive? After being on eternal hold she told me it was up on rack n would have advisor call me with update. Never once got a call. I called again at 130pm n was given the run around again about my car. **** phone was nice n said my car had been done since 1130am. I was furious! When I came to pick it up my service advisor asked how everything was n if I was satisfied with the service. I let him know NO n why. He told me he had spoken to my husband twice which was a total lie as the number u have is my cell number n I had asked my husband if he talked to the service advisor not once but twice. He said never talked to anyone. My phone is also set up with the texts from you as I have gotten those In the past from you. Very disappointed not a pleasant experience at all. This is my second car I have purchased from u and brought in. Not even a sorry from the advisor when I told him he never called. I understand people get busy but just own it n admit you messed up.
6/2/2021
Ryan T. VERIFIED CUSTOMER
Benito was very professional and helpful in answering my inquiries. I look forward to doing more business with Benito and Norm Reeves in the future.
6/2/2021
Bruce F. VERIFIED CUSTOMER
Excellent service!
6/2/2021
Eric H. VERIFIED CUSTOMER
Great service.
6/2/2021
Louie M. VERIFIED CUSTOMER
Benito Torres ROCKS!!! The best in the business!!!
6/2/2021
Janice A. VERIFIED CUSTOMER
Benito is the best.
6/1/2021
Theodore R. VERIFIED CUSTOMER
Benito is the best!!! He is professional, understanding, detail oriented, and an expert in his field. Benito delivers exceptional service and I am a happy Honda customer!! Thank you so much Benito for your 30 years of service to our family!!! All the Best, Theodore R
6/1/2021