Anthony and Jacob were very professional and helpful
5/29/2021
Greg U. VERIFIED CUSTOMER
Lilia was very helpful. She is friendly, welcoming, and knowledgeable.
5/29/2021
Sean W. VERIFIED CUSTOMER
Very communicative and on time. Keep it up!
5/29/2021
Donald H. VERIFIED CUSTOMER
Great service
5/29/2021
Stephen C. VERIFIED CUSTOMER
Thank you
5/29/2021
Nancy H. VERIFIED CUSTOMER
Always a great experience at Norm Reaves HB. Norm Reaves Irvine is a different story. Thanks
5/29/2021
Greg V. VERIFIED CUSTOMER
Ivette was straight talking, speedy and knowledgeable. She's a fine asset to your service writers team.
5/29/2021
Thinh H. VERIFIED CUSTOMER
Thank .Good service and customer care .I,LL be back
5/28/2021
Hao Duy. VERIFIED CUSTOMER
Good services!
5/28/2021
Smita P. VERIFIED CUSTOMER
Ms Cielo was a fantastic and friendly advisor! She made it very clear on the service I was receiving! Keep up the great work!
5/28/2021
Maria H. VERIFIED CUSTOMER
Benito is excellent he provides the best customer service
5/28/2021
Marco B. VERIFIED CUSTOMER
Lilia was very nice and efficient.
On the other hand, the technician that told her that because I have an aftermarket exhaust the rattle are normal should be fired.
I had at least 10 cars with exhaust..... I know the difference between a noise cause by that or not. Lazy!
5/28/2021
Preston S. VERIFIED CUSTOMER
Benito was awesome with his hospitality and his service. Extremely professional. I would love to have his help all over again
5/28/2021
Jennice S. VERIFIED CUSTOMER
Lilia went above and beyond my expectations! She was able to get me in and out super fast.
5/28/2021
Harriet O. VERIFIED CUSTOMER
Mr. Torres was very helpful and was able to get my car back to me exactly when I needed it.
5/28/2021
Eisuke M. VERIFIED CUSTOMER
Thank you for your excellent service. So quick and easy to work with. Thank you.
5/28/2021
Annette B. VERIFIED CUSTOMER
She was polite and helpful .
5/28/2021
Thuy-Linh N. VERIFIED CUSTOMER
Difficulties getting a call back when reporting concerns after repair. Turned in car to fix recall on fuel impeller. Have persistent fuel fume in the cabin... call about this but has yet to receive a call back. Left several messages.
5/28/2021
Mary N. VERIFIED CUSTOMER
Benito was very patience and helpful.
5/27/2021
Scott P. VERIFIED CUSTOMER
After leaving my car overnight we found out the next day that the wrong part had been ordered. After losing the use of my car for a day I had to bring it back in after the correct part arrived. I realize these things happen, but in this case if they realized the trim package I had, then this probably would not have happened.