Thanks to Honda especially to Lilia for helping me to find the radio code for my 2009 Honda Pilot thank you very much
5/24/2021
Jason L. VERIFIED CUSTOMER
John did a great job.
5/23/2021
Paola F. VERIFIED CUSTOMER
He is very friendly and helpful. Sadly he can’t do much of my car since it’s a new manufacture issue. Hopefully, American Honda will find solution to it.
5/23/2021
David J. VERIFIED CUSTOMER
Benito has been helping me with my car’s service needs for many years. He’s top of the class in knowledge, honesty, customer service. Benito is one of the main reasons I go to Honda Norm Reeves HB for service. I want you to know how well he represents your organization. A+!
5/23/2021
Gwenda N. VERIFIED CUSTOMER
Benito is always very nice and helpful. He always has my service completed before the estimated time.
5/23/2021
Destinee /. VERIFIED CUSTOMER
She was friendly & didn’t have a fake customer voice haha. Overall one of the best experiences :)
5/23/2021
Sandra B. VERIFIED CUSTOMER
The best service advisor ever!
5/23/2021
Khoi T. VERIFIED CUSTOMER
Fast services
5/23/2021
Natalie R. VERIFIED CUSTOMER
Jacob was very kind and helpful! My service was completed within a timely manner and it was an overall great experience working with him. Thank you!
5/23/2021
Zenovy J. VERIFIED CUSTOMER
Good communication during the process and informative.
5/23/2021
Tammy G. VERIFIED CUSTOMER
John and the service team did a great job.
5/23/2021
Jennifer B. VERIFIED CUSTOMER
Job well done!
5/23/2021
Thomas N. VERIFIED CUSTOMER
Benito Torres was very helpful to get my car fixed. He followed through the back order part and kept me updated.
5/22/2021
Sean &. VERIFIED CUSTOMER
I am skeptical about he car still. But Jacob handle the situation with care and understanding. He never once lost his patience or became irritated with us, I know we could be a nuisance at times. Jacob made sure we were okay comfortable and solved the problem to the best of his ability. Explain things thoroughly. Made sure I had a car to transport my children to and from school. He made us feel important and the most important thing was safety, my family’s safety.
5/22/2021
John W. VERIFIED CUSTOMER
Benito always goes above and beyond to give exceptional customer service. He answers every question thoroughly and clearly explains maintenance options and repairs. His expertise and honesty are the sole reason why we drove nearly 600 miles to have repairs done at Norm Reeves HB instead of spending the money at another mechanic’s shop. He is a wonderful asset to your team!
5/22/2021
David R. VERIFIED CUSTOMER
Viviane was great and very helpful.
5/22/2021
Cesar O. VERIFIED CUSTOMER
Service was good, John even talked to me even though he wasn’t my advisor today.
What I didn’t like was that there was not shuttle.
Every other Honda dealership offers it now....