Benito went out of his way to give me exceptional customer service and make sure i was taken care of. He made my day by taking the time to make sure i has a good experience.
5/16/2021
Thomas B. VERIFIED CUSTOMER
Viviana did an awesome job. Very pleased.
5/16/2021
Steve S. VERIFIED CUSTOMER
Very professional and knowledgeable. Thank you Jacob.
5/16/2021
Dorothyjean R. VERIFIED CUSTOMER
Efficient & personable
5/16/2021
Jill L. VERIFIED CUSTOMER
Jacob was great!
5/16/2021
James P. VERIFIED CUSTOMER
Bonito is amazing
5/15/2021
Ernst W. VERIFIED CUSTOMER
Rgr, waiting for ur survey
5/15/2021
Jovee Rey. VERIFIED CUSTOMER
Great Service. Service advisors should have service awards that they are work hard for customer satisfaction. They are the frontliners to meet customer demands and expectations. They are the closers of every repair transactions. I highly commend them for making this dealership for winning customer hearts for the services they received. It's not about customer, it's the integrity of the advisors, and the mechanics that stood their word that their hard work making customers come back again and again to this shop, making the customer being part of their Honda family, "taking care of them as they take care of their cars also. Lastly, there should be loyalty program for customer incentive who repair their vehicles in this shop most of the time, eg free oil change, tune up, cash rewards, discount, etc.
5/15/2021
Kristin R. VERIFIED CUSTOMER
Communication was clear and on point. Followed up when she said she would, A++
5/15/2021
Sandra L. VERIFIED CUSTOMER
Viviane was very nice and did exactly what I asked & informed me of my choices. The staff at Norm Reeves are excellent
5/15/2021
Robert Bich. VERIFIED CUSTOMER
Excellent
5/15/2021
Paul A. VERIFIED CUSTOMER
Great service and always a good experience at Norm Reves HB!
5/15/2021
Gian H. VERIFIED CUSTOMER
Very helpful
5/15/2021
Donald S. VERIFIED CUSTOMER
Happy to.
5/15/2021
Teresa N. VERIFIED CUSTOMER
Jacob was very helpful!
5/15/2021
David M. VERIFIED CUSTOMER
Great service thank you
5/15/2021
Erika V. VERIFIED CUSTOMER
Benito always provide fast and reliable service.
5/15/2021
Laura H. VERIFIED CUSTOMER
Very nice and kind person. He helped and answered all my questions.