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Real Reviews from VERIFIED CUSTOMERS
Edgar R. VERIFIED CUSTOMER
Every time I go I always get the best service from Benito.
2/21/2021
Bill H. VERIFIED CUSTOMER
Viviana is a friendly, customer oriented service writer. She follows up before & after the performed maintenance, and gets things done in a timely manner. A true ???? asset for the Norm Reeves team!
2/21/2021
Juju P. VERIFIED CUSTOMER
Everything regarding the service was great, but the solicitation afterward was terrible. I bought my first car at Norm Reeves and several since yet when I went to buy my 2017 CRV I had a nightmare experience with your sales team and went elsewhere to purchase the car. Now I try to be loyal with service but your aggressive sales people now get all my details and start harassing me. I got an email, text and phone call from your sales guy within 2 hours after my service was completed. I asked to be put on don't solicit list. We'll see if that happens.
2/20/2021
Anchel C. VERIFIED CUSTOMER
Benito did a fine job.
2/20/2021
Joshua C. VERIFIED CUSTOMER
Outstanding professional customer service
2/20/2021
Peggy P. VERIFIED CUSTOMER
Fantastic above expectations and I am grateful for Amit and the Parts Accessiry manager and my service writer Lilian
2/20/2021
Ricardo A. VERIFIED CUSTOMER
It was better than expected
2/20/2021
Mary S. VERIFIED CUSTOMER
Benito is the best service provider that I have encountered at Norm Reeves’s Huntington Beach. Actually probably better than I’ve encountered anywhere. He’s enthusiastic, friendly, knowledgeable, and helpful. He’s the reason I use them for service.
2/20/2021
Erica K. VERIFIED CUSTOMER
Always excellent service when Bonito Torres helps with my service. He's professional, efficient and friendly.
2/19/2021
Susan C. VERIFIED CUSTOMER
Extremely helpful & provided best solution to my problem. Took charge & got things done fast.
2/19/2021
Joyce P. VERIFIED CUSTOMER
Very friendly, courteous, efficient service. Much appreciated!
2/19/2021
Thuy C. VERIFIED CUSTOMER
Jacob was very kind and friendly! He provided very good service.
2/19/2021
Gary G. VERIFIED CUSTOMER
Benito was very helpful and knowledgeable! He was good at explaining what was going to happen to our car and kept us informed. When it is time to replace our CRV we will certainly give your dealership an opportunity to show us what is available. Gary and Anita
2/19/2021
Alexandra E. VERIFIED CUSTOMER
Benito was very professional!
2/19/2021
Sherry D. VERIFIED CUSTOMER
Jason was great. Very impressed
2/19/2021
David M. VERIFIED CUSTOMER
Jacob is very professional and competent! Great guy.
2/19/2021
Michael E. VERIFIED CUSTOMER
Please have your service writers speak up as they are wearing masks behind plexiglass it makes it very hard to hear with all the things going on at the dealership
2/19/2021
Tuyen B. VERIFIED CUSTOMER
Benito was warm and very attentive. He even helped me check my remote that I thought needed fixing and it really didn't. I hope to see him when I come back again!
2/18/2021
Lori T. VERIFIED CUSTOMER
Very satisfied ????
2/18/2021
Hoa V. VERIFIED CUSTOMER
Keep the good work. Thank you
2/18/2021