She knows how to clearly explain and demonstrate what was going on! She took care of me and followed up just like she promised. I'll be back to your store knowing you have pleasant, knowledgeable and capable advisors!
1/14/2021
Nancy W. VERIFIED CUSTOMER
I have had the pleasure of working with directly Viviana as my service advisor for several visits now. My experiences with her have always been nothing but satisfactory. She patiently listens to my concerns and way of explanation with unique descriptors no doubt, all without judgment. Viviana is quite knowledgeable in my humble opinion and her responses are always clear and easy to understand. I leave the dealership knowing with exactly what to expect upon my return. This was visit was not a small service repair and I appreciate every effort put forth by Viviana. Job well done to her and the behind the scenes team involved.
1/13/2021
Lisa B. VERIFIED CUSTOMER
Ivette was great. The mechanic forgot to change the cabin filter and left the glove box unassembled and on the floor of the car. But Ivette handled it professionally and quickly.
1/13/2021
Marian E. VERIFIED CUSTOMER
Benito is always very accommodating, knowledgeable, and friendly.
1/12/2021
Coleen . VERIFIED CUSTOMER
I appreciate John's personable nature in explaining the services provided. He also scheduled an Uber ride for me and kept me informed of the repair progress.
1/12/2021
Steven M. VERIFIED CUSTOMER
When we bought our new CR-V the 2nd key was missing. After a week without the key we made an appointment to come in and have a new key programs. I was told it would be a half an hour process. When I arrived the service Mgr told me it might take a little longer. Two hours later I got my new key. Everyone was nice but I didn’t have an extra two hours that day.
1/12/2021
Susan C. VERIFIED CUSTOMER
He was very helpful and polite. Thanks again. Susan C
1/12/2021
Khuong Van. VERIFIED CUSTOMER
Good service
1/12/2021
Dustin W. VERIFIED CUSTOMER
Thanks team
1/12/2021
Maggie B. VERIFIED CUSTOMER
Jacob was lovely, and then he went on break and everyone else was lovely as well.
1/12/2021
Linda M. VERIFIED CUSTOMER
Very good experience
1/12/2021
Sherry B. VERIFIED CUSTOMER
All good... Thanks for being so great!
1/12/2021
Megan K. VERIFIED CUSTOMER
Jason was wonderful, our car broke on the freeway this morning, and was fixed by the afternoon. Thank you so much!
1/12/2021
Ming C. VERIFIED CUSTOMER
Excellent service, friendly and great environment. Absolutely we will return in the next service
1/12/2021
Nicole L. VERIFIED CUSTOMER
My car seems to have an oil leak now, which didn't exist before I brought it in for service.