John was amazing! Give him a bonus/raise/fruit basket or something. :)
1/6/2021
Carl K. VERIFIED CUSTOMER
Always great service team. John Le was very good.
1/5/2021
Margaret D. VERIFIED CUSTOMER
Very pleasant, professional, efficient and got everything done quickly. Ivette was a pleasure to work with!
1/5/2021
Martin D. VERIFIED CUSTOMER
Viviana was super trustworthy. I will recommend her to my colleagues.
There was an issue with the repair, but Viviana’s communication was great.
1/5/2021
Amanda J. VERIFIED CUSTOMER
Lilia Cielo was incredibly friendly and efficient! It made my entire experience today so easy and convenient. Thank you!
1/5/2021
Joan B. VERIFIED CUSTOMER
Jacob was very thoughtful and kept me i formed to process
1/5/2021
Jaron N. VERIFIED CUSTOMER
John Le is a great guy & Positive attitude
1/5/2021
Maged Abdo. VERIFIED CUSTOMER
Hi
Very happy with your team helpful team
And good experience
Thanks a lot
1/5/2021
Chris K. VERIFIED CUSTOMER
John was great! I was very satisfied and hope to get him as my rep again in the near future
1/3/2021
Clark D. VERIFIED CUSTOMER
Ms Cielo is a great service advisor, she takes great care of my vehicle from the time she calls me to schedule the service appoinment up to the completion of my vehicle service. Thank you Lilia for an excellent service.
1/3/2021
Helen R. VERIFIED CUSTOMER
Yvette was very knowledgeable and helpful in getting me a discount. Times are hard and I am unemployed so I really appreciate everything she did for me.
1/3/2021
Ruth L. VERIFIED CUSTOMER
Very hard working. Excellent service! Thank you!
1/3/2021
Wesley S. VERIFIED CUSTOMER
Service was excellent and done in a timely manner. However, when I got home, I noticed a small stain in my front seat that I don't believe was there before the service. I have the white interior, so it's pretty noticeable. I will probably just clean it myself, but you might want to make sure your technicians are a bit more careful in the future.
1/3/2021
Linda B. VERIFIED CUSTOMER
John Le was very helpful!
1/3/2021
Ashley S. VERIFIED CUSTOMER
Service team did not reset my maintenance notice so I had to come back to have them do it.
1/3/2021
Teri P. VERIFIED CUSTOMER
I have been coming there for a few years and always felt comfortable that I was not being taken advantage of. This visit I came in for an A123 and check tires. I was called with a laundry list of issues including a battery issue. I was told that it tested and it failed. I have a warrantee on the battery with AAA so I called them they tested the battery to be fine. Obviously I now do not feel like you have my/car best interest. I honestly will not feel comfortable coming back. It is so hard as a women to find someone you can trust and I thought I had.
1/3/2021
Peggy P. VERIFIED CUSTOMER
Excellent timing, service and service writer
1/3/2021
Chris D. VERIFIED CUSTOMER
A few things bothered me:
1 There was not much communication between myself and the personal. I’m not sure why a scheduled oil change took nearly 2 hours. Your online registration system is Not User Friendly! If there was a wait time why did you allow me to schedule this time?
2 It was recommended I get new tires, yet I bought them at this dealer, and they are not even close to the Suggested lifespan of the Tires. The tires are terrible in quality as they have displayed wear from 15000 miles on.
I believe you have lost a customer. Your service is not good, your online registration is terrible and you have consistently dissatisfied with your products. I have owned 2 other Honda Cars, I believe this will be my last.
You should take a look at HB Toyota yo the street, and do what they do! So much better than your dealer in almost every way...
1/1/2021
Cody B. VERIFIED CUSTOMER
Norm Reeves did an excellent job on my oil change and the multi point inspection. The price is reasonable and the quality is good. Lilia Cielo did an excellent job explaining what was gonna be done on my vehicle. I knew my vehicle was gonna be in good hands. Lilia was very professional when explaining everything to me at the beginning of the appointment and at the very end when I got my vehicle back. Thanks Lilia for making my first oil change fun and stress free. Happy New Years.
- Cody B