Technician failed to do a procedure to remove a tire pressure icon on the dashboard. When I got home and called Jason he walked me thru the procedure to turn the icon off. Success. It was easy to fix.
11/18/2020
Roger R. VERIFIED CUSTOMER
Thank You. Thanks for working during this COVID-19 pandemic.
Take Care, Be Safe!
11/18/2020
Sue B. VERIFIED CUSTOMER
We trust Benito and always take both of our Honda’s to him.
He is honest and direct and very efficient.
11/18/2020
Lan . VERIFIED CUSTOMER
Mr Ung did very good job .
11/18/2020
Richard R. VERIFIED CUSTOMER
Good and timely work!????
11/18/2020
Lori S. VERIFIED CUSTOMER
Just love Ivette! She is just great! So smart
11/18/2020
David T. VERIFIED CUSTOMER
I have owned cars for 50 years and the best service I have ever seen has been at Norm Reeves for the past 20 year consistently. Today's experience continued the pattern. I look forward to sharing this opinion with the manufacturer.
Thank you all very much.
David T
11/18/2020
Francisco A. VERIFIED CUSTOMER
10
11/18/2020
Janie I. VERIFIED CUSTOMER
You couldn’t find someone with better people skills. She is always knowledgeable and efficient. I don’t like having to get my car serviced or repaired. However, I always looking forward to seeing her.
11/17/2020
Allison B. VERIFIED CUSTOMER
John Le was fantastic!
11/17/2020
Janet M. VERIFIED CUSTOMER
Please do not send messages to my phone prior to 8amPST
11/17/2020
Echo R. VERIFIED CUSTOMER
Very have specialized field
11/17/2020
Carolyn B. VERIFIED CUSTOMER
Viviana was very helpful and courteous. My service was completed much faster than I expected and she called me to let me know my car was ready right away.
11/17/2020
Ana M. VERIFIED CUSTOMER
Ivette Rodriguez is an excellent costumer care. I was happy with her. She answered all my questions effectively and clearly and always with a positive actitud.
11/17/2020
Frank M. VERIFIED CUSTOMER
I always appreciate your customer focus. Thank you.
11/15/2020
Zack B. VERIFIED CUSTOMER
John did a great job. Will be back to see him.
11/15/2020
Greg H. VERIFIED CUSTOMER
Viviana does a great job!
11/15/2020
Bernadette B. VERIFIED CUSTOMER
Very excellent and fast service.
11/15/2020
Eleanor M. VERIFIED CUSTOMER
Viviana was very nice and professional, she didn’t try to upselll any services which most service reps do. Check in and check out was quick and easy. I like the option to pay online before arriving to pick up my car.
11/15/2020
Jamie H. VERIFIED CUSTOMER
Thank you for being so objective and informative about the part that needed to be fixed. Thank you for your service.